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pretix_original/doc/user/payments/fees.rst
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Ian WilliamsandGitHub 847d409a00 Syncing fork to upstream (#1)
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* Automatically sort new products to the end

* Drop "squash your commits" from the dev guide

* Add variation descriptions and allow to order addons

* Link to Django's runserver options in dev docs

* Allow <br> tags in rich text

* Copy from event: deal with deleted items

* Make validate_cart useful together with addons

* Fix collapsing panels in the addon choice step

* Button text change if addons are present

* Update translations

* Squash migrations and bump version

* Ticket PDFs: Do not hide attendee name if code is hidden

* Add a user guide on payments

* Link PayPal and Stripe documentation in the respective forms

* Hide payment fees if they are all equal to 0.00

* Refs #39 -- New concept of "teams" (#478)

* New models

* CRUD UI

* UI for adding/removing team members

* Log display for teams

* Fix invitations, move frontend

* Drop old models (incomplete)

* Drop more old stuff

* Drop even more old stuff

* Fix tests

* Fix permission test

* flake8 fix

* Add tests fore the new code

* Rebase migrations

* Fix typo in method name

* Update translations

* Force ordering of events on dashboard

* Fix typos in events

* Prepare the pretixdroid API for an async mode in the app

* Pretixdroid tests: Ignore microseconds (chopped by mysql)

* pretixdroid API: Add related lookups

* Add idempotenty nonces to pretixdroid API

* pretixdroid: force-accepting unpaids and time display

* Marked webfonts as binary files (#487)

Webfonts now listed as binary in `.gitattributes`.
Works on pretix/pretix#486

* Fix #456 -- Allow products to be excluded from ticket-generation (#483)

* Added non-admission setting to event

`ticket_download_nonadm` now setting in storage. Still need logic for
order page/PDF generation.
Works on pretix/pretix#456.

* Download button considers `ticket_download_nonadm`

Modified Django tags to look at item admission attribute and
`ticket_download_nonadm` setting.
Works on pretix/pretix#456.

* Ticket output for non-admission disabled

PDFs/etc. will only be permitted/generated for items with the
`admission` attribute, or if the `ticket_download_nonadm` event setting
is true. Applies to single and whole-order ticket downloads.
Works on pretix/pretix#456.

* Fixed product exclusion in PDF output

Forgot PDF output was a plugin, now includes same check as base
`BaseTicketOutput.generate_order`.
Works on pretix/pretix#456

* Mail signature (#485)

* added signature field -- no function yet

* added mail signature feature

* fixed style issue

* fixed problem with signature default

* added unit test for mail signatures

* added unit test for mail signatures

* [WIP] Fix #447 -- Sendmail plugin: Create new mail based on an old one (#476)

* send old email content to the new one

* error key event

* test commit

* query bad ID

* query bad ID

* query bad ID

* query bad ID

* Update pretixdroid API version

* Refs #447 -- Extend copying old mails to subject and receipients

* Fixed bugs and added test for date range rendering (#488)

* fixed bug for same dates, added unit check for daterange

* fixed local language override in unit test

* Fix #297 -- pretixdroid: Show metrics in the control panel (#481)

* add checkin status page

add dashboard widget
add checkin page under orders

* modify checkin logic

added new fields in checkin page
added filter items

* add tests for checkins & minor improvement

* support addin_product & noadm setting logic

* remove name ordering check test case

* Fix #379 -- Add logo to event organizers (#431)

* [WIP] Add logo to event organizers.

* Fix indentation issues.

* Refactor code

Refactor code

Refactor code

* Add new migration

* Take files into account for organizer sform (settings form)

* Fix grammer

* Make bootstrap form errors specific to each fieldset

* Display logo on organizer's page

* Fix PR issues

Fix PR issues

Fix PR issues

* Reorder imports

* Remove conflicting migration

* Fix rebase conflict

* Fix #41 -- Drag-and-drop ticket editor

Undo/redo

Useful toolbox

Font selection

Add text content

Use hex for colors

JS-side dump and load

Save

Load layout, proper undo/redo

First steps to Python rendering

More PDF rendering

Copy and paste

Buttons for keyboard actions

Splash Screen

Block unbeforeunload in dirty state

Remove debugging output

Preview

Upload new PDFs via the editor

Fix bugs during PDF reload, link in settings form

New default ticket

Add OpenSans BI

Custom fonts, fix tests

* Added bootstrap-colorpicker

* Allow inline PDF display in CSP header

* Add fontpack to list of plugins

* Update German translation

* Add ticketoutputpdf's assets to MANIFEST.i

* Fix migration of old ticket styles

* Fix iCal download URL

* Multi-line location field, new field for admission time

* Admission date and time in editor

* Remove icon from "add to calendar"

* Try to fix PDF display problems in Safari

* Proxy cachedfiles that are used as editor previews

* Check Event.presale_is_running in more places

* Fix CSS generation with an empty color field

* Fix missing placeholders and reformat the sendmail view

* Fix bug that lead to wrong payment amount when switching payment method to PayPal later

* Update translation
2017-05-11 09:22:03 -07:00

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ReStructuredText

Payment method fees
===================
Most external payment providers like PayPal or Stripe charge substantial fees for your service. In general, you have
two options to deal with this:
1. Pay the fees yourself
2. Add the fees to your customer's total
The choice totally depends on you and what your customers expect from you. Option two might be appropriate if you
offer different payment methods and want to encourage your customers to use the ones that come you cheaper, but you
might also decide to go for option one to make it easier for customers who don't have the option.
If you go for the second option, you can configure pretix to charge the payment method fees to your user. You can
define both an absolute fee as well as a percental fee based on the order total. If you do so, there are two
different ways in which pretix can calculate the fee. Normally, it is fine to just go with the default setting, but
in case you are interested, here are all the details:
Payment fee calculation
-----------------------
If you configure a fee for a payment method, there are two possible ways for us to calculate this. Let's
assume that your payment provider, e.g. PayPal, charges you 5 % fees and you want to charge your users the
same 5 %, such that for a ticket with a list price of 100 € you will get your full 100 €.
**Method A: Calculate the fee from the subtotal and add it to the bill.**
For a ticket price of 100 €, this will lead to the following calculation:
============================================== ============
Ticket price 100.00 €
pretix calculates the fee as 5 % of 100 € +5.00 €
Subtotal that will be paid by the customer 105.00 €
PayPal calculates its fee as 5 % of 105 € -5.25 €
End total that is on your bank account **99.75 €**
============================================== ============
**Method B (default): Calculate the fee from the total value including the fee.**
For a ticket price of 100 €, this will lead to the following calculation:
===================================================== =============
Ticket price 100.00 €
pretix calculates the fee as 100/(100 - 5) % of 100 € +5.26 €
Subtotal that will be paid by the customer 105.26 €
PayPal calculates its fee as 5 % of 105 € -5.26 €
End total that is on your bank account **100.00 €**
===================================================== =============
Due to the various rounding steps performed by pretix and by the payment provider, the end total on
your bank account might stil vary by one cent.