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7e9c9beace
* Drop support for maindomain_urls/subdomain_urls in plugins * Allow to use a custom domain per event * Fix bug when manually saving domains * Fix custom domains in debugging * Fix middleware * Fix middleware again, update docs
48 lines
2.5 KiB
ReStructuredText
48 lines
2.5 KiB
ReStructuredText
.. _custom_domain:
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Using a custom domain
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=====================
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By default, event shops built with pretix are accessible at ``https://<domain>/<organizer>/<event>/``, where
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``<domain>`` is ``pretix.eu`` if you are using our hosted service and ``<organizer>`` and ``<event>`` are the short
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form versions of your organizer account name and event name, respectively.
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However, you are also able to use a custom domain for your ticket shops! If you work for "Awesome Party Corporation"
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and your website is ``awesomepartycorp.com``, you might want to sell your tickets at ``tickets.awesomepartycorp.com``
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and with pretix, you can do this. On this page, you find out the necessary steps to take.
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With the pretix.eu hosted service
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---------------------------------
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Go to "Organizers" in the backend and select your organizer account. Then, go to "Settings" and "Custom Domain".
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This page will show you instructions on how to set up your own domain. Basically, it works like this:
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Go to the website of the provider you registered your domain name with. Look for the "DNS" settings page in their
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interface. Unfortunately, we can't tell you exactly how that is named and how it looks, since it is different for every
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domain provider.
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Use this interface to add a new subdomain record, e.g. ``tickets`` of the type ``CNAME`` (might also be called "alias").
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The value of the record should be the one shown on the "Custom Domain" page in pretix' backend.
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Submit your changes and wait a bit, it can regularly take up to three hours for DNS changes to propagate to the caches
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of all DNS servers. You can try checking by accessing your new subdomain, ``http://tickets.awesomepartycorp.com``.
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If DNS was changed successfully, you should see a SSL certificate error. If you ignore the error and access the page
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anyways, you should get a pretix-themed error page with the headline "Unknown domain".
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Now, tell us about your domain on the "Custom Domain" page to get started.
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With a custom pretix installation
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---------------------------------
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If you installed pretix on a server yourself, you can also use separate domains for separate organizers.
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First of all, configure your webserver or reverse proxy to pass requests to the new domain to pretix as well.
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Then, go to the organizer account in pretix and click the "Edit" button. Enter the new domain in the "Custom Domain"
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field, then you're done!
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.. thumbnail:: ../../screens/organizer/edit_sysadmin.png
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:align: center
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:class: screenshot
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Note that this field only shows up if you are logged in as a system administrator of your pretix installation.
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