Commit Graph
109 Commits
Author SHA1 Message Date
54eadaffcc Improve admin-facing email templates (#6216)
* Improve subject lines for admin-facing emails

A few of the current subjects are ambiguous about the expected
action, and some omit context that would help in an inbox preview
(which event, which address). The rewrites bring them closer to
common conventions in modern transactional email (verb-led,
recipient-addressed, with recipient-meaningful variables). Two
themes:

- Action-required emails lead with the action verb. "Reset your
  password", "Confirm event cancellation and bulk refund", and
  "Confirm <address> as a sender address" tell the recipient up
  front what's expected, where "Password recovery", "Bulk-refund
  confirmation" and "Sender address verification" did not.

- Surface the relevant variable when the email is about something
  specific. "Data shredding completed for <event>" is more useful
  than the generic version when an admin manages several events.
  "You've been invited to join <organizer>" names the inviting
  organizer. "Confirm <address> as a sender address" names the
  address.

The remaining rewrites are lighter rewordings. "New sign-in to
your account" replaces "Login from new source detected" because
"source" is jargon a non-technical recipient wouldn't recognise.
"Changes to your account" replaces "Account information changed"
because the possessive frames the email as being about the
recipient's own account.

Also fixes a hardcoded "pretix" in the confirmation-code subject.

* Standardise admin email sign-offs as "Thanks, The <instance> Team"

The current sign-offs ("Best regards, Your <instance> team") have
a formal tone. A review of the last ~20 transactional emails in
my inbox showed most senders use something friendlier:

- Thanks: Deliveroo, Starling Bank, GitHub, Cloudflare
- Thank you: AWS
- Sincerely: Google Workspace

A small minority (e.g., Sentry) had no sign-off at all. "Thanks"
was the most common, and among that group "The <instance> Team"
was the consistent phrasing rather than "Your <instance> team".

Two templates (cancel_confirm, export_failed) didn't have a
sign-off; they now get one for consistency. Notification emails
are deliberately excluded: they're system alerts rather than
direct correspondence.

* Add anti-phishing notice to admin emails containing confirmation codes

Three admin emails send the recipient a confirmation code to
enter back into a form: confirmation_code, email_setup, and
cancel_confirm. Only confirmation_code had an anti-phishing
warning, and its wording was awkward ("Please do never give this
code to another person. Our support team will never ask for this
code.").

This commit standardises the warning across all three:

> Don't share this code with anyone. The <instance> team will
> never ask you for it.

* Add structured details to login-notice email

The single-sentence body ("The login was performed using <agent>
on <os> from <country>.") is replaced with a labelled bullet list:
Time, Browser, Operating system, Device, Country.

Time and Device are new fields. Device is omitted when ua-parser
can't identify the device, Country when GeoIP isn't available,
so the user only sees fields with real values.

* Restructure notification.txt for clearer layout

- Attributes: bullet list instead of paragraph-per-attribute.

- Actions: label gets a colon, URL on its own paragraph (was
  4-space-indented code block).

- Footer: separated by --- and bulleted (manage / disable
  links). "Click here X" phrasing dropped (incidentally moots
  a missing-"to" typo).

- Minor whitespace fix: detail-block endif now matches the
  placement of the rest of the template.

notification.html's footer text is also updated, only to match
the new .txt wording (link labels and intro line). No
structural changes to the HTML template.

* Improve confirmation-code email reason strings

- Drop the redundant "to confirm" opener.

- Replace hardcoded "your pretix account" in email_verify
  with "{instance}".

* Polish admin email body copy

A small wording and formatting pass on the admin email bodies,
in three loosely-grouped themes:

1. Sentence case for body text (previously lowercase after
   "Hello,"), matching standard English convention.

2. Light restructuring where helpful: bullet lists for sets
   of labelled facts; 4-space-indented code blocks for codes
   the recipient is meant to type back.

3. Phrasing polish. Some sentences tightened or shortened.
   Largely matters of taste, but generally read smoother.

---------

Co-authored-by: Raphael Michel <michel@pretix.eu>
2026-07-06 17:25:52 +02:00
Raphael MichelandMira Weller c9781f012b [SECURITY] Centralize framebreaking logic from payment plugins to core (CVE-2026-13602)
- Add central framebreaker page via safelink helper
- Update paypal, paypal2 and stripe plugins to use central framebreaker
- Add CSP header to cookies.html

---------

Co-authored-by: Mira Weller <weller@pretix.eu>
2026-07-01 15:15:43 +02:00
Mira WellerandRaphael Michel 8bd78eefcf [SECURITY] Fix reflected XSS in redirection page (CVE-2026-57533) 2026-06-25 16:46:13 +02:00
694b915d89 include errors.js by default and make it coop with async_task_replace_page (Z#23236752) (#6284)
* load errors.js as standard and make it coop with async_task_replace_page

* scope down event

* Update src/pretix/static/pretixbase/js/asynctask.js

Co-authored-by: pajowu <engelhardt@pretix.eu>

* drop the jquery dependency for error.js

Co-authored-by: pajowu <pajowu@pajowu.de>

* include errors.js in error.html

* include errors.js in control base.html

* Update src/pretix/static/pretixbase/js/asynctask.js

Co-authored-by: Richard Schreiber <schreiber@pretix.eu>

* put errors.js in an IIFE call

---------

Co-authored-by: pajowu <engelhardt@pretix.eu>
Co-authored-by: pajowu <pajowu@pajowu.de>
Co-authored-by: Richard Schreiber <schreiber@pretix.eu>
2026-06-16 15:18:19 +02:00
luelistaandGitHub 784577d86f Fix markup of error template (#6265) 2026-06-10 14:16:46 +02:00
Richard SchreiberandGitHub f60031d67b Make disable_url optional for notifications (#6202) 2026-05-22 07:59:56 +02:00
Raphael MichelandGitHub e6ea8fb5bf Error pages: Load event theme if available (Z#23224853) (#5972) 2026-03-09 20:11:01 +01:00
Richard SchreiberandGitHub a25bca7471 Fix static instance name in emails (Z#23224360) (#5914) 2026-02-25 13:19:53 +01:00
Raphael MichelandGitHub cb464ad597 Remove back link from 404 error page (#23222967) (#5901)
I've kept it for 400/403/500/csrffail for now, because they also have a
"try again" link. Yes, both things have browser buttons, but they make
it a *little* clearer to technical users what one could to next, and
especially on csrffail, "step back" is always possible and possibly actually
helpful.
2026-02-17 10:16:05 +01:00
1e0ede529c Event cancellation: Add safety and security checks (#5565)
* Event cancellation: Add safety and security checks

When cancelling an event, a large sum of money might be refunded
instantly. This PR adds safety features around this by

- doing a dry-run first that shows a preview of the expected refund sum

- sending a confirmation mode via email for any automatic refunds of more than 100 currency units

- keeping a more detailed log of the settings this was executed with

* Update src/pretix/control/views/orders.py

Co-authored-by: luelista <weller@rami.io>

---------

Co-authored-by: luelista <weller@rami.io>
2025-10-29 08:53:48 +01:00
Mira Weller 11acd4ca53 allow custom headers in error base template 2025-10-24 12:04:03 +02:00
Raphael Michel 0ab633ce7b Email layouts: Fix margin-left of details table 2025-10-21 10:24:06 +02:00
Raphael MichelandGitHub 6cf916d0e6 Email layout: Generalize order details for non-event shops (Z#23210379) (#5547) 2025-10-21 09:21:22 +02:00
Richard SchreiberandGitHub 6f920e6bcd Add event's location to order confirmation mail (Z#23185285) (#5341)
* Add event's location to order confirmation mail

* make location oneline
2025-08-04 15:02:53 +02:00
Richard SchreiberandGitHub 001780e4a0 [A11y] add aria-label to inline seat.svg icon (#5183) 2025-05-30 12:57:09 +02:00
31bb0f4a91 Product list: Show icon for seated products (#5015)
* Product list: Show icon for seated products

* Use updated seat icon

* Update src/pretix/static/pretixbase/scss/_theme.scss

Co-authored-by: Richard Schreiber <schreiber@rami.io>

---------

Co-authored-by: Richard Schreiber <schreiber@rami.io>
2025-05-06 11:14:28 +02:00
Richard SchreiberandGitHub 9d01072880 [A11y] allow users to scale website
* on smaller screens, make fontsize bigger for inputs to not have iPhones zoom on focus
2025-04-23 14:36:28 +02:00
Raphael MichelandGitHub 7652f48dc1 New consistent representation of date ranges with times (Z#23184657) 2025-03-18 14:40:38 +01:00
Raphael Michel 9581457d2f Fix typo on 400 error page (fixes #4897) 2025-03-17 09:44:21 +01:00
89f1f61b73 Refactor RelativeDate(Time)Field and -Widget (#4746)
* refactor to use namedtuples for the sub-fields and sub-widgets
* fix RelativeDateTimeField.set_event: apply relative_to filter not only to minutes, but to days as well
* fix bug in RelativeDateTimeField.clean: validate days relation_to instead of minutes relation_to when "Relative date" is selected

---------

Co-authored-by: Raphael Michel <michel@rami.io>
2025-01-16 11:32:02 +01:00
Raphael MichelandGitHub ff6b4ae7bf Translations: Allow to change field order for relative date form field (#4738) 2025-01-14 13:48:37 +01:00
2dc625cf31 Add the option to introduce rich-text placeholders (#4657)
* Add the option to introduce rich-text placeholders

* Add tests in test_format

* Add some css

* Block vs inline

* Some fixed css

* Update src/pretix/control/forms/event.py

Co-authored-by: Mira <weller@rami.io>

* Add missing docstring prat

---------

Co-authored-by: Mira <weller@rami.io>
2024-12-03 11:38:15 +01:00
Raphael Michel 61b25acdd2 Fix email confirm hash in templates 2024-10-07 17:54:40 +02:00
4fb5c6bef0 New implementation of sales channels (#4111)
Co-authored-by: Martin Gross <gross@rami.io>
2024-06-30 19:24:30 +02:00
Raphael MichelandGitHub 5f5001edb5 File upload: Fix thumbnailing of current image (Z#23151293) (#4098) 2024-04-22 13:14:28 +02:00
Raphael MichelandGitHub 63894ca3da Update django-bootstrap3 requirement from ==23.1.* to ==23.6 (#3894)
* Update django-bootstrap3 requirement from ==23.1.* to ==23.6

 Removing our previous workarounds

* Fix import
2024-02-14 14:35:45 +01:00
27e042baf7 Relative dates: Add UI to specify dates after reference date (#3707)
* Relative dates: Add UI to specify dates after reference date

* Do not use form fields twice

* Update src/pretix/base/reldate.py

Co-authored-by: Richard Schreiber <schreiber@rami.io>

* Update src/pretix/base/reldate.py

Co-authored-by: Richard Schreiber <schreiber@rami.io>

* Update src/pretix/base/reldate.py

Co-authored-by: Richard Schreiber <schreiber@rami.io>

---------

Co-authored-by: Richard Schreiber <schreiber@rami.io>
2023-11-10 12:13:33 +01:00
b415393ccf Data shredder optimizations (#3429)
Co-authored-by: Martin Gross <gross@rami.io>
2023-06-23 16:56:19 +02:00
Raphael Michel f7a74c2e74 Simple email layout: Remove margin of last paragraph 2023-06-16 15:46:29 +02:00
Raphael Michel 69502986ad Email renderers: Allow line breaks in <pre> 2023-06-16 15:05:59 +02:00
Raphael Michel 51ea63335c Email renderers: Unify some CSS details 2023-06-16 15:05:57 +02:00
Raphael Michel dc76b554f8 Simple email layout: Add missing line 2023-06-16 14:57:05 +02:00
Raphael Michel 0990eeeea0 Fix deprecation warning 2023-06-05 18:24:51 +02:00
Raphael MichelandGitHub bd32b33ba9 Bump Django to 4.1.* (#2989) 2023-06-05 09:56:31 +02:00
Raphael MichelandGitHub 2a8b6ae66a Update jQuery to 3.6.4 (#3270) 2023-05-02 11:16:06 +02:00
Raphael Michel b19d339c37 Revert "Provide hidpi versions of logos and product pictures (#3235)"
This reverts commit 044d6720d2.
2023-04-21 10:27:59 +02:00
044d6720d2 Provide hidpi versions of logos and product pictures (#3235)
Co-authored-by: Raphael Michel <michel@rami.io>
2023-04-18 13:58:23 +02:00
Raphael MichelandGitHub 19d1a8de71 Scheduled exports (#3033) 2023-01-19 11:46:30 +01:00
bf4569b080 Exports: Add predefined timeframes (#3027)
Co-authored-by: Richard Schreiber <schreiber@rami.io>
2023-01-13 13:14:08 +01:00
Richard SchreiberandGitHub 47989fd139 Fix: add alt attribute to default html email images 2022-08-10 09:16:41 +02:00
Raphael Michel 345a05e4ae Improve error message on mismatching host header on new installations 2022-08-08 10:19:32 +02:00
Raphael MichelandGitHub aca3e29bd2 Bump django-compressor to 3.1, get rid of annoying warnings (#2459) 2022-05-10 14:13:19 +02:00
b74f5508b7 Group identical add-ons in cart (#2500)
Co-authored-by: Richard Schreiber <schreiber@rami.io>
2022-03-01 15:49:16 +01:00
Raphael Michel 6f30c347c0 [SECURITY] Make redirect view dependent on referer 2022-01-26 13:41:02 +01:00
Richard SchreiberandGitHub 0fd3d0fe71 Fix #2363 – Email: change text-alignment from center to left (right for rtl) (#2364) 2021-12-03 13:44:06 +01:00
Raphael MichelandGitHub 832235411f Add subevent location to order info in emails (#2354) 2021-11-30 13:21:36 +01:00
Richard SchreiberandGitHub ea6067ab3f Fix Outlook >= 2010 trimming header image (#2277)
* fix image cutoff with mso-line-height: at-least
* align text to the left; fully centered text is hard to read
* remove mso cellpadding-tables as they double up the spacing
* additionally add background-color to a table with width=100% for broader support (e.g. Yahoo and AOL)
2021-11-02 12:59:09 +01:00
Raphael Michel 4bdfd56264 E-mail layout with logo: Make image display:block for outlook 2021-10-27 11:31:33 +02:00
Richard SchreiberandGitHub 0c6971ff5f Email: make responsive and show header image in MS Outlook (#2138) 2021-07-01 11:49:30 +02:00
Raphael Michel 038413be88 Remove pretix logo from error 500 pages
It triggers to many calls to our support if a self-hosted system is down
where we can do nothing at all...
2021-06-20 09:21:42 +02:00