From ff76fe38e37a1d85ae9c265cbc07e8acba98e654 Mon Sep 17 00:00:00 2001
From: Raphael Michel <michel@rami.io>
Date: Wed, 26 Mar 2025 15:46:43 +0100
Subject: [PATCH] Do not show ticket attachments as information is not reliable
 (refs #4945)

---
 .../control/templates/pretixcontrol/order/mail_history.html    | 3 +++
 1 file changed, 3 insertions(+)

diff --git a/src/pretix/control/templates/pretixcontrol/order/mail_history.html b/src/pretix/control/templates/pretixcontrol/order/mail_history.html
index ade4baed66..85d85693f0 100644
--- a/src/pretix/control/templates/pretixcontrol/order/mail_history.html
+++ b/src/pretix/control/templates/pretixcontrol/order/mail_history.html
@@ -52,9 +52,12 @@
                         </p>
                         <pre>{{ log.parsed_data.message }}</pre>
                         <ul class="list-unstyled">
+                            {% comment %}
+                            {# Unfortunately, we do not have reliable info whether tickets were attached. #}
                             {% if log.parsed_data.attach_tickets %}
                                 <li><span class="fa fa-files-o fa-fw"></span> {% trans "Tickets" %}</li>
                             {% endif %}
+                            {% endcomment %}
                             {% if log.parsed_data.attach_ical %}
                                 <li><span class="fa fa-calendar-o fa-fw"></span> {% trans "Calendar invite" %}</li>
                             {% endif %}