Allow to require a verified email to download tickets

src/pretix/api/serializers/event.py

@@ -589,6 +589,7 @@ class EventSettingsSerializer(serializers.Serializer):
         'ticket_download_addons',
         'ticket_download_nonadm',
         'ticket_download_pending',
+        'ticket_download_require_validated_email',
         'mail_prefix',
         'mail_from',
         'mail_from_name',

src/pretix/base/models/orders.py

@@ -2067,7 +2067,7 @@ class OrderPosition(AbstractPosition):
                   user: User=None, headers: dict=None, sender: str=None, invoices: list=None,
                   auth=None, attach_tickets=False):
         """
-        Sends an email to the user that placed this order. Basically, this method does two things:
+        Sends an email to the attendee. Basically, this method does two things:
 
         * Call ``pretix.base.services.mail.mail`` with useful values for the ``event``, ``locale``, ``recipient`` and
           ``order`` parameters.

src/pretix/base/settings.py

@@ -971,6 +971,19 @@ DEFAULTS = {
                                               'data-checkbox-dependency-visual': 'on'}),
         )
     },
+    'ticket_download_require_validated_email': {
+        'default': 'False',
+        'type': bool,
+        'serializer_class': serializers.BooleanField,
+        'form_class': forms.BooleanField,
+        'form_kwargs': dict(
+            label=_("Do not issue ticket before email address is validated"),
+            help_text=_("If turned on, tickets will not be offered for download directly after purchase. They will "
+                        "be attached to the payment confirmation email (if the file size is not too large), and the "
+                        "customer will be able to download them from the page as soon as they clicked a link in "
+                        "the email. Does not affect orders performed through other sales channels."),
+        )
+    },
     'event_list_availability': {
         'default': 'True',
         'type': bool

src/pretix/control/forms/event.py

@@ -1067,6 +1067,7 @@ class TicketSettingsForm(SettingsForm):
         'ticket_download_addons',
         'ticket_download_nonadm',
         'ticket_download_pending',
+        'ticket_download_require_validated_email',
     ]
 
     def prepare_fields(self):

src/pretix/control/templates/pretixcontrol/event/tickets.html

@@ -22,6 +22,7 @@
                 {% bootstrap_field form.ticket_download_addons layout="control" horizontal_label_class='sr-only' horizontal_field_class='col-md-12' %}
                 {% bootstrap_field form.ticket_download_nonadm layout="control" horizontal_label_class='sr-only' horizontal_field_class='col-md-12' %}
                 {% bootstrap_field form.ticket_download_pending layout="control" horizontal_label_class='sr-only' horizontal_field_class='col-md-12' %}
+                {% bootstrap_field form.ticket_download_require_validated_email layout="control" horizontal_label_class='sr-only' horizontal_field_class='col-md-12' %}
             </fieldset>
             <fieldset>
                 <legend>{% trans "Download formats" %}</legend>

src/pretix/presale/templates/pretixpresale/event/fragment_downloads.html

@@ -1,6 +1,33 @@
 {% load i18n %}
 {% load eventurl %}
-{% if can_download and download_buttons and order.count_positions %}
+{% if download_email_required %}
+    <div class="panel panel-primary">
+        <div class="panel-heading">
+            <h3 class="panel-title">
+                {% trans "Ticket download" %}
+            </h3>
+        </div>
+        <div class="panel-body text-center">
+            <h4>
+                <span class="fa fa-envelope text-muted fa-2x"></span><br><br>
+                {% trans "Please check your email account, we've sent you your tickets." %}
+            </h4>
+            <p class="text-muted">
+                {% if scope == "position" %}
+                    {% blocktrans trimmed %}
+                        You can also download them right here as soon as the person who placed the order clicked the
+                        link in the email they received to confirm the email address is valid.
+                    {% endblocktrans %}
+                {% else %}
+                    {% blocktrans trimmed %}
+                        If the email has no attachment, click the link in our email and you will be able to download
+                        them from here.
+                    {% endblocktrans %}
+                {% endif %}
+            </p>
+        </div>
+    </div>
+{% elif can_download and download_buttons and order.count_positions %}
     <div class="alert alert-info info-download">
         {% if cart.positions|length > 1 and can_download_multi %}
             {% blocktrans trimmed %}
@@ -14,7 +41,7 @@
                 {% for b in download_buttons %}
                     {% if b.multi %}
                         <form action="{% eventurl event "presale:event.order.download.combined" secret=order.secret order=order.code output=b.identifier %}"
-                                method="post" data-asynctask data-asynctask-download class="download-btn-form">
+                              method="post" data-asynctask data-asynctask-download class="download-btn-form">
                             {% csrf_token %}
                             <button type="submit"
                                     class="btn btn-lg {% if b.identifier == "pdf" %}btn-primary{% else %}btn-default{% endif %}">
@@ -24,7 +51,7 @@
                     {% endif %}
                 {% endfor %}
             </p>
-        {% elif tickets_with_download|length == 1 %}
+            {% elif tickets_with_download|length == 1 %}
             {% blocktrans trimmed %}
                 Please have your ticket ready when entering the event.
             {% endblocktrans %}
@@ -33,8 +60,11 @@
             {% endblocktrans %}
             <p class="info-download">
                 {% for b in download_buttons %}
-                    <form action="{% if position_page and tickets_with_download.0.addon_to %}{% eventurl event "presale:event.order.position.download" secret=tickets_with_download.0.addon_to.web_secret order=order.code output=b.identifier pid=tickets_with_download.0.pk position=tickets_with_download.0.addon_to.positionid %}{% elif position_page %}{% eventurl event "presale:event.order.position.download" secret=tickets_with_download.0.web_secret order=order.code output=b.identifier pid=tickets_with_download.0.pk position=tickets_with_download.0.positionid %}{% else %}{% eventurl event "presale:event.order.download" secret=order.secret order=order.code output=b.identifier position=tickets_with_download.0.pk %}{% endif %}"
-                          method="post" data-asynctask data-asynctask-download class="download-btn-form{% if b.javascript_required %} requirejs{% endif %}">
+                    <form action="
+
+                            {% if position_page and tickets_with_download.0.addon_to %}{% eventurl event "presale:event.order.position.download" secret=tickets_with_download.0.addon_to.web_secret order=order.code output=b.identifier pid=tickets_with_download.0.pk position=tickets_with_download.0.addon_to.positionid %}{% elif position_page %}{% eventurl event "presale:event.order.position.download" secret=tickets_with_download.0.web_secret order=order.code output=b.identifier pid=tickets_with_download.0.pk position=tickets_with_download.0.positionid %}{% else %}{% eventurl event "presale:event.order.download" secret=order.secret order=order.code output=b.identifier position=tickets_with_download.0.pk %}{% endif %}"
+                          method="post" data-asynctask data-asynctask-download
+                          class="download-btn-form{% if b.javascript_required %} requirejs{% endif %}">
                         {% csrf_token %}
                         <button type="submit"
                                 class="btn btn-lg {% if b.identifier == "pdf" %}btn-primary{% else %}btn-default{% endif %}">
@@ -52,7 +82,7 @@
             {% endblocktrans %}
         {% endif %}
     </div>
-{% elif not download_buttons and ticket_download_date %}
+    {% elif not download_buttons and ticket_download_date %}
     {% if order.status == 'p' %}
         <div class="alert alert-info info-download">
             {% blocktrans trimmed with date=ticket_download_date|date:"SHORT_DATE_FORMAT" %}

src/pretix/presale/templates/pretixpresale/event/order.html

@@ -163,7 +163,7 @@
             </div>
         {% endif %}
     {% endif %}
-    {% include "pretixpresale/event/fragment_downloads.html" %}
+    {% include "pretixpresale/event/fragment_downloads.html" with scope="order" %}
     <div class="panel panel-primary cart">
         <div class="panel-heading">
             {% if order.can_modify_answers %}

src/pretix/presale/templates/pretixpresale/event/position.html

@@ -22,7 +22,7 @@
         <div class="clearfix"></div>
     </h2>
     {% eventsignal event "pretix.presale.signals.position_info_top" order=order position=position request=request %}
-    {% include "pretixpresale/event/fragment_downloads.html" %}
+    {% include "pretixpresale/event/fragment_downloads.html" with scope="position" %}
     <div class="panel panel-primary cart">
         <div class="panel-heading">
             <h3 class="panel-title">

src/pretix/presale/views/order.py

@@ -134,10 +134,17 @@ class TicketPageMixin:
         can_download = all([r for rr, r in allow_ticket_download.send(self.request.event, order=self.order)])
         if self.request.event.settings.ticket_download_date:
             ctx['ticket_download_date'] = self.order.ticket_download_date
-        ctx['can_download'] = (
+        can_download = (
             can_download and self.order.ticket_download_available and
             list(self.order.positions_with_tickets)
         )
+        ctx['download_email_required'] = can_download and (
+            self.request.event.settings.ticket_download_require_validated_email and
+            self.order.sales_channel == 'web' and
+            not self.order.email_known_to_work
+        )
+        ctx['can_download'] = can_download and not ctx['download_email_required']
+
         ctx['download_buttons'] = self.download_buttons
 
         ctx['backend_user'] = (
@@ -874,6 +881,13 @@ class OrderDownloadMixin:
         if 'position' in kwargs and not self.order_position.generate_ticket:
             return self.error(OrderError(_('Ticket download is not enabled for this product.')))
 
+        if (
+            self.request.event.settings.ticket_download_require_validated_email and
+            self.order.sales_channel == 'web' and
+            not self.order.email_known_to_work
+        ):
+            return self.error(OrderError(_('Please click the link we sent you via email to download your tickets.')))
+
         ct = self.get_last_ct()
         if ct:
             return self.success(ct)