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Docs: Ticketing settings
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doc/user/events/tickets.rst
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doc/user/events/tickets.rst
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Ticket settings
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===============
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At "Settings" → "Tickets", you can configure the ticket download options that will be presented to your customers:
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.. thumbnail:: ../../screens/event/settings_tickets.png
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:align: center
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:class: screenshot
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The top of this page shows a short list of options relevant for all download formats:
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Use feature
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This can be used to completely enable or disable ticket downloads all over your ticket shop.
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Download date
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If you set a date here, no ticket download will be offered before this date. If no date is set, tickets can be
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downloaded immediately after the payment for an order has been received.
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Offer to download tickets separately for add-on products
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By default, tickets can not be downloaded for order positions which are only an add-on to other order positions. If
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you enable this, this behavior will be changed and add-on products will get their own tickets as well. If disabled,
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you can still print a list of chosen add-ons e.g. on the PDF tickets.
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Generate tickets for non-admission products
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By default, tickets will only be generated for products that are marked as admission products. Enable this option to
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generate tickets for all products instead.
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Below these settings, the detail settings for the various ticket file formats are offered. They differ from format to
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format and only share the common "Enable" setting that can be used to turn them on. By default, pretix ships with
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a PDF output plugin that you can configure through a visual design editor.
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