diff --git a/src/pretix/plugins/stripe/templates/pretixplugins/stripe/control.html b/src/pretix/plugins/stripe/templates/pretixplugins/stripe/control.html
index 3aad4a3eca..ba3d416267 100644
--- a/src/pretix/plugins/stripe/templates/pretixplugins/stripe/control.html
+++ b/src/pretix/plugins/stripe/templates/pretixplugins/stripe/control.html
@@ -14,22 +14,30 @@
             This order has been planned to be paid via Stripe, but the payment has not yet been completed.
         {% endblocktrans %}</p>
     {% endif %}
-    <dl class="dl-horizontal">
-        <dt>{% trans "Charge ID" %}</dt>
-        <dd>{{ payment_info.id }}</dd>
-        <dt>{% trans "Card type" %}</dt>
-        <dd>{{ payment_info.source.brand }}</dd>
-        <dt>{% trans "Card number" %}</dt>
-        <dd>**** **** **** {{ payment_info.source.last4 }}</dd>
-        <dt>{% trans "Payer name" %}</dt>
-        <dd>{{ payment_info.source.name }}</dd>
-        <dt>{% trans "Total value" %}</dt>
-        <dd>{{ payment_info.amount|floatformat:2 }}</dd>
-        <dt>{% trans "Currency" %}</dt>
-        <dd>{{ payment_info.currency|upper }}</dd>
-        <dt>{% trans "Status" %}</dt>
-        <dd>{{ payment_info.status }}</dd>
-    </dl>
+    {% if order.status != "p" %}
+        <dl class="dl-horizontal">
+            <dt>{% trans "Charge ID" %}</dt>
+            <dd>{{ payment_info.id }}</dd>
+            <dt>{% trans "Card type" %}</dt>
+            <dd>{{ payment_info.source.brand }}</dd>
+            <dt>{% trans "Card number" %}</dt>
+            <dd>**** **** **** {{ payment_info.source.last4 }}</dd>
+            <dt>{% trans "Payer name" %}</dt>
+            <dd>{{ payment_info.source.name }}</dd>
+            <dt>{% trans "Total value" %}</dt>
+            <dd>{{ payment_info.amount|floatformat:2 }}</dd>
+            <dt>{% trans "Currency" %}</dt>
+            <dd>{{ payment_info.currency|upper }}</dd>
+            <dt>{% trans "Status" %}</dt>
+            <dd>{{ payment_info.status }}</dd>
+        </dl>
+    {% endif %}
+    {% if "message" in payment_info %}
+        <dl class="dl-horizontal">
+            <dt>{% trans "Error message" %}</dt>
+            <dd>{{ payment_info.message }}</dd>
+        </dl>
+    {% endif %}
 {% else %}
     <p>{% blocktrans trimmed %}
         This order has been planned to be paid via Stripe, but the payment has not yet been completed.