diff --git a/src/pretix/base/migrations/0297_outgoingmail.py b/src/pretix/base/migrations/0297_outgoingmail.py
index 7d80a92d67..034d77ac4e 100644
--- a/src/pretix/base/migrations/0297_outgoingmail.py
+++ b/src/pretix/base/migrations/0297_outgoingmail.py
@@ -32,6 +32,7 @@ class Migration(migrations.Migration):
                 ("retry_after", models.DateTimeField(blank=True, null=True)),
                 ("error", models.TextField(null=True)),
                 ("error_detail", models.TextField(null=True)),
+                ("sensitive", models.BooleanField(default=False)),
                 ("subject", models.TextField()),
                 ("body_plain", models.TextField()),
                 ("body_html", models.TextField(null=True)),
@@ -40,7 +41,7 @@ class Migration(migrations.Migration):
                 ("to", models.JSONField(default=list)),
                 ("cc", models.JSONField(default=list)),
                 ("bcc", models.JSONField(default=list)),
-                ("recipient_count", models.IntegerField(default=1)),
+                ("recipient_count", models.IntegerField()),
                 ("should_attach_tickets", models.BooleanField(default=False)),
                 ("should_attach_ical", models.BooleanField(default=False)),
                 ("should_attach_other_files", models.JSONField(default=list)),
diff --git a/src/pretix/base/models/customers.py b/src/pretix/base/models/customers.py
index d7d34db98d..51fbd7490b 100644
--- a/src/pretix/base/models/customers.py
+++ b/src/pretix/base/models/customers.py
@@ -293,6 +293,7 @@ class Customer(LoggedModel):
             locale=self.locale,
             customer=self,
             organizer=self.organizer,
+            sensitive=True,
         )
 
     def usable_gift_cards(self, used_cards=[]):
diff --git a/src/pretix/base/models/mail.py b/src/pretix/base/models/mail.py
index 4ac8a15077..2128c28592 100644
--- a/src/pretix/base/models/mail.py
+++ b/src/pretix/base/models/mail.py
@@ -135,6 +135,7 @@ class OutgoingMail(models.Model):
         null=True, blank=True,
     )
 
+    sensitive = models.BooleanField(default=False)
     subject = models.TextField()
     body_plain = models.TextField()
     body_html = models.TextField(null=True)
diff --git a/src/pretix/base/services/mail.py b/src/pretix/base/services/mail.py
index 547e3b405f..90f15815e6 100644
--- a/src/pretix/base/services/mail.py
+++ b/src/pretix/base/services/mail.py
@@ -152,7 +152,8 @@ def mail(email: Union[str, Sequence[str]], subject: str, template: Union[str, La
          position: OrderPosition = None, *, headers: dict = None, sender: str = None, organizer: Organizer = None,
          customer: Customer = None, invoices: Sequence = None, attach_tickets=False, auto_email=True, user=None,
          attach_ical=False, attach_cached_files: Sequence = None, attach_other_files: list=None,
-         plain_text_only=False, no_order_links=False, cc: Sequence[str]=None, bcc: Sequence[str]=None):
+         plain_text_only=False, no_order_links=False, cc: Sequence[str]=None, bcc: Sequence[str]=None,
+         sensitive: bool=False):
     """
     Sends out an email to a user. The mail will be sent synchronously or asynchronously depending on the installation.
 
@@ -208,6 +209,9 @@ def mail(email: Union[str, Sequence[str]], subject: str, template: Union[str, La
                            only allowed to use together with ``plain_text_only`` since HTML renderers add their own
                            links.
 
+    :param sensitive: If set to ``True``, the email content will not be shown as part of log entries, used e.g. for
+                      password resets. Bcc will also not be used.
+
     :raises MailOrderException: on obvious, immediate failures. Not raising an exception does not necessarily mean
         that the email has been sent, just that it has been queued by the email backend.
     """
@@ -228,7 +232,7 @@ def mail(email: Union[str, Sequence[str]], subject: str, template: Union[str, La
     headers.setdefault('X-PX-Correlation', str(guid))
 
     bcc = list(bcc or [])
-    if settings_holder and settings_holder.settings.mail_bcc:
+    if settings_holder and settings_holder.settings.mail_bcc and not sensitive:
         for bcc_mail in settings_holder.settings.mail_bcc.split(','):
             bcc.append(bcc_mail.strip())
 
@@ -321,6 +325,7 @@ def mail(email: Union[str, Sequence[str]], subject: str, template: Union[str, La
             should_attach_tickets=attach_tickets,
             should_attach_ical=attach_ical,
             should_attach_other_files=attach_other_files or [],
+            sensitive=sensitive,
         )
         if invoices and not position:
             m.should_attach_invoices.add(*invoices)
@@ -721,6 +726,7 @@ def mail_send_task(self, *args, outgoing_mail: int) -> bool:
                         },
                     }
                 )
+    return True
 
 
 def mail_send(to: List[str], subject: str, body: str, html: Optional[str], sender: str,
diff --git a/src/pretix/control/forms/organizer.py b/src/pretix/control/forms/organizer.py
index 1f10385af7..a314b889a2 100644
--- a/src/pretix/control/forms/organizer.py
+++ b/src/pretix/control/forms/organizer.py
@@ -585,6 +585,7 @@ class MailSettingsForm(SettingsForm):
         help_text=''.join([
             str(_("All emails will be sent to this address as a Bcc copy.")),
             str(_("You can specify multiple recipients separated by commas.")),
+            str(_("Sensitive emails like password resets will not be sent in Bcc.")),
         ]),
         validators=[multimail_validate],
         required=False,
diff --git a/src/pretix/control/templates/pretixcontrol/organizers/outgoing_mail.html b/src/pretix/control/templates/pretixcontrol/organizers/outgoing_mail.html
index 5183459db0..a8ec07722b 100644
--- a/src/pretix/control/templates/pretixcontrol/organizers/outgoing_mail.html
+++ b/src/pretix/control/templates/pretixcontrol/organizers/outgoing_mail.html
@@ -171,13 +171,39 @@
                 <div role="tabpanel"
                      class="tab-pane {% if not mail.is_failed %}active{% endif %}"
                      id="tab-html">
-                    {{ data_url|json_script:"mail_body_html" }}
+                    {% if mail.sensitive %}
+                        <div class="empty-collection">
+                            <p>
+                                {% icon "eye-slash 4x" %}
+                            </p>
+                            <p>
+                                {% blocktrans trimmed %}
+                                    Sensitive content not shown for security reasons
+                                {% endblocktrans %}
+                            </p>
+                        </div>
+                    {% else %}
+                        {{ data_url|json_script:"mail_body_html" }}
+                    {% endif %}
                 </div>
             {% endif %}
             <div role="tabpanel"
                  class="tab-pane {% if not mail.is_failed and not mail.body_html %}active{% endif %}"
                  id="tab-text">
-                <pre><code>{{ mail.body_plain }}</code></pre>
+                {% if mail.sensitive %}
+                    <div class="empty-collection">
+                        <p>
+                            {% icon "eye-slash 4x" %}
+                        </p>
+                        <p>
+                            {% blocktrans trimmed %}
+                                Sensitive content not shown for security reasons
+                            {% endblocktrans %}
+                        </p>
+                    </div>
+                {% else %}
+                    <pre><code>{{ mail.body_plain }}</code></pre>
+                {% endif %}
             </div>
             <div role="tabpanel"
                  class="tab-pane"
diff --git a/src/pretix/control/templates/pretixcontrol/organizers/outgoing_mails.html b/src/pretix/control/templates/pretixcontrol/organizers/outgoing_mails.html
index a0722b0d35..5de235cd95 100644
--- a/src/pretix/control/templates/pretixcontrol/organizers/outgoing_mails.html
+++ b/src/pretix/control/templates/pretixcontrol/organizers/outgoing_mails.html
@@ -96,6 +96,9 @@
                                 <a href="{% url "control:organizer.outgoingmail" organizer=request.organizer.slug mail=m.id %}">
                                     {{ m.subject }}
                                 </a>
+                                {% if m.sensitive %}
+                                    <span class="text-muted">{% icon "eye-slash" %}</span>
+                                {% endif %}
                             </td>
                             <td>
                                 {{ m.to|join:", " }}
diff --git a/src/pretix/control/views/organizer.py b/src/pretix/control/views/organizer.py
index 66b8565cc3..ebf3c242e0 100644
--- a/src/pretix/control/views/organizer.py
+++ b/src/pretix/control/views/organizer.py
@@ -3011,6 +3011,7 @@ class CustomerDetailView(OrganizerDetailViewMixin, OrganizerPermissionRequiredMi
                 locale=self.customer.locale,
                 customer=self.customer,
                 organizer=self.request.organizer,
+                sensitive=True,
             )
             messages.success(
                 self.request,
diff --git a/src/pretix/presale/views/customer.py b/src/pretix/presale/views/customer.py
index fa0dd884b7..7552c6c0c9 100644
--- a/src/pretix/presale/views/customer.py
+++ b/src/pretix/presale/views/customer.py
@@ -325,6 +325,7 @@ class ResetPasswordView(FormView):
             locale=customer.locale,
             customer=customer,
             organizer=self.request.organizer,
+            sensitive=True,
         )
         messages.success(
             self.request,