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Bring documentation up to date
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@@ -21,11 +21,18 @@ Frontpage text
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your product types, give more information on the event or for other general notices.
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You can use :ref:`Markdown syntax <markdown-guide>` in this field.
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Voucher explanation
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This text will be shown above the voucher input box. You can use it to explain how to obtain a voucher and use it.
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Show variations of a product expanded by default
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If this is not checked, a product with variations will be shown as one row in the show by default and will expand
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into multiple rows once it is clicked on. With this box checked, the variations will be shown as multiple rows
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right from the beginning.
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Ask search engines not to index the ticket shop
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If this is checked, we will set a HTML meta attribute asking search engines by Google not to put this ticket shop
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into their searchable index.
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The lower part of the page contains settings that you can **either** set on organizer-level for all your events **or**
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override for this single event individually. Those are:
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@@ -35,6 +42,12 @@ Primary color
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customers. We suggest not choosing something to light, since text in that color should be readable on a white
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background and white text should be readable on a background of this color.
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Accent color for success
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This color will be used for success messages. We suggest to choose a dark shade of green.
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Accent color for errors
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This color will be used for error messages. We suggest to choose a dark shade of red.
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Font
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Choose one of multiple fonts to use for your web shop.
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@@ -8,8 +8,8 @@ event.
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:align: center
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:class: screenshot
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The page is separated into three parts: "E-mail settings", "E-mail content" and "SMTP settings". We will explain all
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of them in detail on this page.
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The page is separated into four parts: "E-mail settings", "E-mail design", "E-mail content" and "SMTP settings".
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We will explain all of them in detail on this page.
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E-mail settings
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---------------
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@@ -30,10 +30,18 @@ Signature
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This text will be appended to all e-mails in form of a signature. This might be useful e.g. to add your contact
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details or any legal information that needs to be included with the e-mails.
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Bcc address
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This email address will receive a copy of every event-related email.
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E-mail design
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-------------
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In this part, you can choose and preview the layout of your emails. More layouts can be added by pretix plugins.
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E-mail content
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--------------
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The middle part of the page allows you to customize the exact texts of all e-mails sent by the system automatically.
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The next part of the page allows you to customize the exact texts of all e-mails sent by the system automatically.
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You can click on the different boxes to expand them and see the texts.
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Within the texts, you can use placeholders that will later by replaced by values depending on the event or order. Below
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@@ -45,6 +53,7 @@ Placeholder Description
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============================== ===============================================================================
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event The event name
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total The order's total value
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total_with_currency The order's total value with a localized currency sign
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currency The currency used for the event (three-letter code)
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payment_info Information text specific to the payment method (e.g. banking details)
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url An URL pointing to the download/status page of the order
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@@ -112,6 +121,22 @@ Reminder to download tickets
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attendees to download their tickets. The e-mail should include a link to the ticket download. This e-mail will only
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ever be sent if you specify a number of days.
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Order approval process
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If you configure one of your products to "require approval", orders of that product will not immediately be confirmed
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but only after you approved them manually. In this case, the following e-mail templates will be sent out.
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Received order
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After an order has been received, this e-mail will be sent automatically instead of the "order placed" e-mail from
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above.
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Approved order
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This e-mail will be sent after you manually approved an order. This should include instructions to pay for the order,
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which is why this will only be used for a paid order. For a free order, the "free order" e-mail from above will
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be sent.
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Denied order
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This e-mail will be sent out to customers when their order has been denied.
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SMTP settings
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-------------
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@@ -11,18 +11,6 @@ The settings at "Settings" → "Invoice" allow you to specify if and how pretix
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In particular, you can configure the following things:
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Ask for invoice address
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If this checkbox is enabled, customers will be able to enter an invoice address during checkout. If you only enable
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this box, the invoice address will be optional to fill in.
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Require invoice address
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If this checkbox is enabled, entering an invoice address will be obligatory for all customers and it will not be
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able to create an order without entering an address.
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Require customer name
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If this checkbox is enabled, the street, city, and country fields of the invoice address will still be optional but
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the name field will be obligatory.
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Generate invoices
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This field controls whether pretix should generate an invoice for an order. You have the following options:
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@@ -51,6 +39,51 @@ Attach invoices to emails
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"Automatically for all created orders" or to the payment confirmation e-mails if it is set to "Automatically on
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payment".
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Invoice number prefix
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This is the prefix that will be prepended to all your invoice numbers. For example, if you set this to "Inv", your
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invoices will be numbered Inv00001, Inv00002, etc. If you leave this field empty, your event slug will be used,
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followed by a dash, e.g. DEMOCON-00001.
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Within one organizer account, events with the same number prefix will share their number range. For example, if you
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set this to "Inv" for all of your events, there will be only one invoice numbered Inv00007 across all your events
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and the numbers will have gaps within one event.
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Generate invoices with consecutive numbers
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If enabled, invoices will be created with numerical invoice numbers in the order of their creation, i.e.
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PREFIX-00001, PREFIX-00002, and so on. If disabled, invoice numbers will instead be generated from the order code,
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i.e. PREFIX-YHASD-1. When in doubt, keep this option enabled since it might be legally required in your country,
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but disabling it has the advantage that your customers can not estimate the number of tickets sold by looking at
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the invoice numbers.
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Invoice language
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This setting allows you to configure the language of all invoices. You can either set it to one of your event
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language or dynamically to the language used by the customer.
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Show free products on invoices
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If enabled, products that do not cost anything will still show up on invoices. Note that the order needs to contain
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at least one non-free product in order to generate an invoice.
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Show attendee names on invoices
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If enabled, the attendee name will be printed on the invoice for admission tickets.
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Ask for invoice address
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If this checkbox is enabled, customers will be able to enter an invoice address during checkout. If you only enable
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this box, the invoice address will be optional to fill in.
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Require invoice address
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If this checkbox is enabled, entering an invoice address will be obligatory for all customers and it will not be
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able to create an order without entering an address.
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Require customer name
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If this checkbox is enabled, the street, city, and country fields of the invoice address will still be optional but
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the name field will be obligatory.
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Require a business address
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If enabled, the invoice address form will require a company name and do not allow personal addresses.
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Ask for beneficiary
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If enabled, the invoice address form will contain an additional field to input the beneficiary of the transaction.
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Ask for VAT ID
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If enabled, the invoice address form will not only ask for a postal address, but also for a VAT ID. The VAT ID will
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always be an optional field.
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@@ -62,26 +95,13 @@ Generate invoices with consecutive numbers
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but disabling it has the advantage that your customers can not estimate the number of tickets sold by looking at
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the invoice numbers.
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Invoice number prefix
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This is the prefix that will be prepended to all your invoice numbers. For example, if you set this to "Inv", your
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invoices will be numbered Inv00001, Inv00002, etc. If you leave this field empty, your event slug will be used,
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followed by a dash, e.g. DEMOCON-00001.
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Within one organizer account, events with the same number prefix will share their number range. For example, if you
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set this to "Inv" for all of your events, there will be only one invoice numbered Inv00007 across all your events
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and the numbers will have gaps within one event.
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Show free products on invoices
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If enabled, products that do not cost anything will still show up on invoices. Note that the order needs to contain
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at least one non-free product in order to generate an invoice.
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Show attendee names on invoices
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If enabled, the attendee name will be printed on the invoice for admission tickets.
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Your address
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This should be set to the address of the entity issuing the invoice (read: you) and will be printed inside
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Your invoice details
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These fields should be set to the address of the entity issuing the invoice (read: you) and will be printed inside
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the header of the invoice.
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Invoice style
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This setting allows you to choose the design of your invoice. Additional designs can be added by pretix plugins.
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Introductory text
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A free custom text that will be printed above the list of products on the invoice.
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@@ -25,6 +25,10 @@ Generate tickets for non-admission products
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By default, tickets will only be generated for products that are marked as admission products. Enable this option to
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generate tickets for all products instead.
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Offer to download tickets even before an order is paid
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By default, ticket download is only possible for paid orders. If you run an event where people usually pay only after
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the event, you can check this box to enable ticket download even before.
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Below these settings, the detail settings for the various ticket file formats are offered. They differ from format to
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format and only share the common "Enable" setting that can be used to turn them on. By default, pretix ships with
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a PDF output plugin that you can configure through a visual design editor.
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