diff --git a/doc/development/api/general.rst b/doc/development/api/general.rst
index 735a3cdb2f..f535b1c179 100644
--- a/doc/development/api/general.rst
+++ b/doc/development/api/general.rst
@@ -19,7 +19,7 @@ Order events
 There are multiple signals that will be sent out in the ordering cycle:
 
 .. automodule:: pretix.base.signals
-   :members: validate_cart, fee_calculation_for_cart, order_fee_calculation, order_paid, order_placed, order_fee_type_name
+   :members: validate_cart, fee_calculation_for_cart, order_fee_calculation, order_paid, order_placed, order_fee_type_name, allow_ticket_download
 
 Frontend
 --------
diff --git a/src/pretix/base/services/orders.py b/src/pretix/base/services/orders.py
index b0691b62a8..6e3edddd7f 100644
--- a/src/pretix/base/services/orders.py
+++ b/src/pretix/base/services/orders.py
@@ -35,7 +35,8 @@ from pretix.base.services.locking import LockTimeoutException
 from pretix.base.services.mail import SendMailException
 from pretix.base.services.pricing import get_price
 from pretix.base.signals import (
-    order_fee_calculation, order_paid, order_placed, periodic_task,
+    allow_ticket_download, order_fee_calculation, order_paid, order_placed,
+    periodic_task,
 )
 from pretix.celery_app import app
 from pretix.multidomain.urlreverse import build_absolute_uri
@@ -567,6 +568,9 @@ def send_download_reminders(sender, **kwargs):
         if now() < reminder_date:
             continue
         for o in e.orders.filter(status=Order.STATUS_PAID, download_reminder_sent=False):
+            if not all([r for rr, r in allow_ticket_download.send(e, order=o)]):
+                continue
+
             o.download_reminder_sent = True
             o.save()
             email_template = e.settings.mail_text_download_reminder
diff --git a/src/pretix/base/signals.py b/src/pretix/base/signals.py
index 84ef637409..0d6ed5abde 100644
--- a/src/pretix/base/signals.py
+++ b/src/pretix/base/signals.py
@@ -261,3 +261,13 @@ expected to return a string or None, if you don't know about this fee.
 
 As with all plugin signals, the ``sender`` keyword argument will contain the event.
 """
+
+allow_ticket_download = EventPluginSignal(
+    providing_args=['order']
+)
+"""
+This signal is sent out to check if tickets for an order can be downloaded. If any receiver returns false,
+a download will not be offered.
+
+As with all event-plugin signals, the ``sender`` keyword argument will contain the event.
+"""
diff --git a/src/pretix/presale/views/order.py b/src/pretix/presale/views/order.py
index 532aca17fc..538d484ada 100644
--- a/src/pretix/presale/views/order.py
+++ b/src/pretix/presale/views/order.py
@@ -22,7 +22,7 @@ from pretix.base.services.orders import cancel_order
 from pretix.base.services.tickets import (
     get_cachedticket_for_order, get_cachedticket_for_position,
 )
-from pretix.base.signals import register_ticket_outputs
+from pretix.base.signals import allow_ticket_download, register_ticket_outputs
 from pretix.helpers.safedownload import check_token
 from pretix.multidomain.urlreverse import eventreverse
 from pretix.presale.forms.checkout import InvoiceAddressForm
@@ -71,6 +71,7 @@ class OrderDetails(EventViewMixin, OrderDetailMixin, CartMixin, TemplateView):
     @cached_property
     def download_buttons(self):
         buttons = []
+
         responses = register_ticket_outputs.send(self.request.event)
         for receiver, response in responses:
             provider = response(self.request.event)
@@ -87,10 +88,11 @@ class OrderDetails(EventViewMixin, OrderDetailMixin, CartMixin, TemplateView):
         ctx = super().get_context_data(**kwargs)
         ctx['order'] = self.order
 
+        can_download = all([r for rr, r in allow_ticket_download.send(self.request.event, order=self.order)])
         if self.request.event.settings.ticket_download_date:
             ctx['ticket_download_date'] = self.order.ticket_download_date
         ctx['can_download'] = (
-            self.request.event.settings.ticket_download
+            can_download and self.request.event.settings.ticket_download
             and (
                 self.request.event.settings.ticket_download_date is None
                 or now() > self.order.ticket_download_date
@@ -547,6 +549,8 @@ class OrderDownload(EventViewMixin, OrderDetailMixin, View):
 
     @cached_property
     def output(self):
+        if not all([r for rr, r in allow_ticket_download.send(self.request.event, order=self.order)]):
+            return None
         responses = register_ticket_outputs.send(self.request.event)
         for receiver, response in responses:
             provider = response(self.request.event)