diff --git a/src/pretix/base/forms/questions.py b/src/pretix/base/forms/questions.py
index 523382cac4..84d359f2b9 100644
--- a/src/pretix/base/forms/questions.py
+++ b/src/pretix/base/forms/questions.py
@@ -348,6 +348,8 @@ class BaseQuestionsForm(forms.Form):
         question_cache = {f.question.pk: f.question for f in self.fields.values() if getattr(f, 'question', None)}
 
         def question_is_visible(parentid, qvals):
+            if parentid not in question_cache:
+                return False
             parentq = question_cache[parentid]
             if parentq.dependency_question_id and not question_is_visible(parentq.dependency_question_id, parentq.dependency_values):
                 return False
diff --git a/src/pretix/base/models/orders.py b/src/pretix/base/models/orders.py
index fe073b8b26..0aa8450f50 100644
--- a/src/pretix/base/models/orders.py
+++ b/src/pretix/base/models/orders.py
@@ -1043,6 +1043,8 @@ class AbstractPosition(models.Model):
         }
 
         def question_is_visible(parentid, qvals):
+            if parentid not in question_cache:
+                return False
             parentq = question_cache[parentid]
             if parentq.dependency_question_id and not question_is_visible(parentq.dependency_question_id, parentq.dependency_values):
                 return False
diff --git a/src/pretix/presale/checkoutflow.py b/src/pretix/presale/checkoutflow.py
index d920605db8..59ae609d89 100644
--- a/src/pretix/presale/checkoutflow.py
+++ b/src/pretix/presale/checkoutflow.py
@@ -441,6 +441,8 @@ class QuestionsStep(QuestionsViewMixin, CartMixin, TemplateFlowStep):
             }
 
             def question_is_visible(parentid, qvals):
+                if parentid not in question_cache:
+                    return False
                 parentq = question_cache[parentid]
                 if parentq.dependency_question_id and not question_is_visible(parentq.dependency_question_id, parentq.dependency_values):
                     return False