diff --git a/src/pretix/control/templates/pretixcontrol/user/2fa_confirm_totp.html b/src/pretix/control/templates/pretixcontrol/user/2fa_confirm_totp.html
index 7a1eb15a50..d618cfc643 100644
--- a/src/pretix/control/templates/pretixcontrol/user/2fa_confirm_totp.html
+++ b/src/pretix/control/templates/pretixcontrol/user/2fa_confirm_totp.html
@@ -38,6 +38,37 @@
         <li>
             {% trans "Add a new account to the app by scanning the following barcode:" %}
             <div class="qrcode-canvas" data-qrdata="#qrdata"></div>
+            <p>
+                <a data-toggle="collapse" href="#no_scan">
+                    {% trans "Can't scan the barcode?" %}
+                </a>
+            </p>
+            <div class="collapse" id="no_scan">
+                <ol class="multi-step-tutorial">
+                    <li>
+                        {% trans "Use the \"provide a key\" option of your authenticator app." %}
+                    </li>
+                    <li>
+                        {% trans "In \"Account name\", type your login name for pretix." %}
+                    </li>
+                    <li>
+                        {% trans "In \"Secret\"/\"Account Key\", enter the following code:" %}
+                        <div>
+                            <code id="otp_secret" style="white-space: pre">{{ secretGrouped }}</code>
+                            <button type="button" class="btn btn-default btn-xs btn-clipboard" data-clipboard-target="#otp_secret">
+                                <span class="fa fa-clipboard" aria-hidden="true"></span>
+                                {% trans "copy" %}
+                            </button>
+                        </div>
+                        <div>
+                            <small>Spaces don't matter.</small>
+                        </div>
+                    </li>
+                <li>
+                        {% trans "If present, make sure \"Time-based\"/\"TOTP\" and 6 digit codes are selected." %}
+                </li>
+                </ol>
+            </div>
         </li>
         <li>
             {% trans "Enter the displayed code here:" %}
diff --git a/src/pretix/control/views/user.py b/src/pretix/control/views/user.py
index ff81d2fb67..2b1d04518e 100644
--- a/src/pretix/control/views/user.py
+++ b/src/pretix/control/views/user.py
@@ -262,6 +262,7 @@ class User2FADeviceConfirmTOTPView(RecentAuthenticationRequiredMixin, TemplateVi
         ctx = super().get_context_data()
 
         ctx['secret'] = base64.b32encode(self.device.bin_key).decode('utf-8')
+        ctx['secretGrouped'] = "  ".join([ctx['secret'].lower()[(i * 4): (i + 1) * 4] for i in range(len(ctx['secret']) // 4)])
         ctx['qrdata'] = 'otpauth://totp/{label}%3A%20{user}?issuer={label}&secret={secret}&digits={digits}'.format(
             label=quote(settings.PRETIX_INSTANCE_NAME), user=quote(self.request.user.email),
             secret=ctx['secret'],