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Docs: Invoice settings
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doc/user/events/invoicing.rst
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doc/user/events/invoicing.rst
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Invoice settings
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================
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.. spelling:: Inv
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The settings at "Settings" → "Invoice" allow you to specify if and how pretix should generate invoices for your orders.
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.. thumbnail:: ../../screens/event/settings_invoice.png
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:align: center
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:class: screenshot
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In particular, you can configure the following things:
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Ask for invoice address
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If this checkbox is enabled, customers will be able to enter an invoice address during checkout. If you only enable
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this box, the invoice address will be optional to fill in.
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Require invoice address
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If this checkbox is enabled, entering an invoice address will be obligatory for all customers and it will not be
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able to create an order without entering an address.
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Require customer name
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If this checkbox is enabled, the street, city, and country fields of the invoice address will still be optional but
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the name field will be obligatory.
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Generate invoices
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This field controls whether pretix should generate an invoice for an order. You have the following options:
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No
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pretix will never generate an invoice. If you want to issue invoices, you need to do it yourself based on the
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collected address data.
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Manually in admin panel
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pretix will not create invoices automatically, but the order detail view will show a button that allows you to
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manually generate one for specific orders.
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Automatically on user request
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pretix will not create invoices on its own, but both the panel as well as the customer view of the order will
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show a button that instantly generates an invoice for the specified order.
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Automatically for all created orders
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pretix will automatically create an invoice every time an order is placed.
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Automatically on payment
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pretix will automatically create an invoice for an order, as soon as the payment for the order is received.
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pretix will never generate invoices for free orders, even though it might ask for the invoice address.
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Attach invoices to emails
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If enabled, invoices will be attached to order confirmation e-mails if the "Generate invoices" setting is set to
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"Automatically for all created orders" or to the payment confirmation e-mails if it is set to "Automatically on
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payment".
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Ask for VAT ID
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If enabled, the invoice address form will not only ask for a postal address, but also for a VAT ID. The VAT ID will
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always be an optional field.
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Generate invoices with consecutive numbers
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If enabled, invoices will be created with numerical invoice numbers in the order of their creation, i.e.
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PREFIX-00001, PREFIX-00002, and so on. If disabled, invoice numbers will instead be generated from the order code,
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i.e. PREFIX-YHASD-1. When in doubt, keep this option enabled since it might be legally required in your country,
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but disabling it has the advantage that your customers can not estimate the number of tickets sold by looking at
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the invoice numbers.
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Invoice number prefix
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This is the prefix that will be prepended to all your invoice numbers. For example, if you set this to "Inv", your
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invoices will be numbered Inv00001, Inv00002, etc. If you leave this field empty, your event slug will be used,
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followed by a dash, e.g. DEMOCON-00001.
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Within one organizer account, events with the same number prefix will share their number range. For example, if you
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set this to "Inv" for all of your events, there will be only one invoice numbered Inv00007 across all your events
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and the numbers will have gaps within one event.
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Show free products on invoices
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If enabled, products that do not cost anything will still show up on invoices. Note that the order needs to contain
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at least one non-free product in order to generate an invoice.
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Show attendee names on invoices
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If enabled, the attendee name will be printed on the invoice for admission tickets.
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Your address
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This should be set to the address of the entity issuing the invoice (read: you) and will be printed inside
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the header of the invoice.
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Introductory text
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A free custom text that will be printed above the list of products on the invoice.
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Additional text
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A free custom text that will be printed below the list of products and the invoice total.
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Footer
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A text that will be printed in the foot line of the invoice. This could contain your contact details or legal
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information on the issuing entity, e.g. registration numbers, your VAT ID, etc.
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Logo image
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A square image that will be printed in the invoice header, currently with a width of 2.5cm.
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