diff --git a/src/pretix/base/services/mail.py b/src/pretix/base/services/mail.py
index 76a1c5ba65..8397523174 100644
--- a/src/pretix/base/services/mail.py
+++ b/src/pretix/base/services/mail.py
@@ -168,7 +168,7 @@ def render_mail(template, context):
         if context:
             body = body.format_map(TolerantDict(context))
         body_md = bleach.linkify(bleach.clean(markdown.markdown(body), tags=bleach.ALLOWED_TAGS + [
-            'p',
+            'p', 'pre'
         ]))
     else:
         tpl = get_template(template)
diff --git a/src/pretix/plugins/banktransfer/payment.py b/src/pretix/plugins/banktransfer/payment.py
index e4e9f61e59..74b0c66bfa 100644
--- a/src/pretix/plugins/banktransfer/payment.py
+++ b/src/pretix/plugins/banktransfer/payment.py
@@ -1,5 +1,5 @@
 import json
-import re
+import textwrap
 from collections import OrderedDict
 
 from django.template.loader import get_template
@@ -47,7 +47,7 @@ class BankTransfer(BasePaymentProvider):
         ctx = {
             'event': self.event,
             'order': order,
-            'details': re.sub('^', '    ', self.settings.get('bank_details', as_type=LazyI18nString), flags=re.MULTILINE),
+            'details': textwrap.indent(str(self.settings.get('bank_details', as_type=LazyI18nString)), '    '),
         }
         return template.render(ctx)