diff --git a/src/pretix/presale/views/order.py b/src/pretix/presale/views/order.py
index f7fd5ed9a0..6c9d0eb9d7 100644
--- a/src/pretix/presale/views/order.py
+++ b/src/pretix/presale/views/order.py
@@ -223,7 +223,7 @@ class OrderDetails(EventViewMixin, OrderDetailMixin, CartMixin, TicketPageMixin,
         ctx['refunds'] = self.order.refunds.filter(
             state__in=(OrderRefund.REFUND_STATE_DONE, OrderRefund.REFUND_STATE_TRANSIT, OrderRefund.REFUND_STATE_CREATED)
         ).exclude(
-            provider__in=('offsetting', 'reseller', 'boxoffice')
+            provider__in=('offsetting', 'reseller', 'boxoffice', 'manual')
         )
 
         return ctx