diff --git a/src/pretix/presale/templates/pretixpresale/event/order.html b/src/pretix/presale/templates/pretixpresale/event/order.html
index 7b1e3e9f3..0b5ac17fc 100644
--- a/src/pretix/presale/templates/pretixpresale/event/order.html
+++ b/src/pretix/presale/templates/pretixpresale/event/order.html
@@ -112,15 +112,15 @@
{% endif %}
{% eventsignal event "pretix.presale.signals.order_info_top" order=order request=request %}
+ {% if order.cancellation_requests.exists %}
+
+ {% blocktrans trimmed %}
+ We've received your request to cancel this order. Please stay patient while the event organizer
+ decides on the cancellation.
+ {% endblocktrans %}
+
+ {% endif %}
{% if order.status == "p" or order.status == "c" %}
- {% if order.cancellation_requests.exists %}
-
- {% blocktrans trimmed %}
- We've received your request to cancel this order. Please stay patient while the event organizer
- decides on the cancellation.
- {% endblocktrans %}
-
- {% endif %}
{% if refunds %}
diff --git a/src/pretix/presale/views/order.py b/src/pretix/presale/views/order.py
index 02f0787fe..0a8ec4bd4 100644
--- a/src/pretix/presale/views/order.py
+++ b/src/pretix/presale/views/order.py
@@ -872,8 +872,12 @@ class OrderCancelDo(EventViewMixin, OrderDetailMixin, AsyncAction, View):
messages.error(request, _('You cannot cancel this order.'))
return redirect(self.get_order_url())
fee = None
+ require_approval = False
+ auto_refund = not self.request.event.settings.cancel_allow_user_paid_require_approval
if self.order.status == Order.STATUS_PAID and self.order.total != Decimal('0.00'):
+ require_approval = self.request.event.settings.cancel_allow_user_paid_require_approval
fee = self.order.user_cancel_fee
+ auto_refund = True
if 'cancel_fee' in request.POST and self.request.event.settings.cancel_allow_user_paid_adjust_fees:
fee = fee or Decimal('0.00')
fee_in = re.sub('[^0-9.,]', '', request.POST.get('cancel_fee'))
@@ -901,7 +905,7 @@ class OrderCancelDo(EventViewMixin, OrderDetailMixin, AsyncAction, View):
self.request.POST.get('giftcard') == 'true'
)
)
- if self.request.event.settings.cancel_allow_user_paid_require_approval:
+ if require_approval:
self.order.cancellation_requests.create(
cancellation_fee=fee or Decimal('0.00'),
refund_as_giftcard=giftcard,
@@ -910,7 +914,7 @@ class OrderCancelDo(EventViewMixin, OrderDetailMixin, AsyncAction, View):
return self.success(None)
else:
comment = gettext('Canceled by customer')
- return self.do(self.order.pk, cancellation_fee=fee, try_auto_refund=True, refund_as_giftcard=giftcard,
+ return self.do(self.order.pk, cancellation_fee=fee, try_auto_refund=auto_refund, refund_as_giftcard=giftcard,
comment=comment)
def get_context_data(self, **kwargs):
diff --git a/src/tests/presale/test_orders.py b/src/tests/presale/test_orders.py
index 7725c6895..520956e38 100644
--- a/src/tests/presale/test_orders.py
+++ b/src/tests/presale/test_orders.py
@@ -460,6 +460,57 @@ class OrdersTest(BaseOrdersTest):
r = self.order.cancellation_requests.get()
assert r.cancellation_fee == Decimal('3.00')
+ def test_orders_cancel_unpaid_no_request(self):
+ self.order.status = Order.STATUS_PENDING
+ self.order.save()
+ with scopes_disabled():
+ self.order.payments.create(provider='testdummy_partialrefund', amount=self.order.total, state=OrderPayment.PAYMENT_STATE_CONFIRMED)
+ self.event.settings.cancel_allow_user_paid = True
+ self.event.settings.cancel_allow_user_paid_keep = Decimal('3.00')
+ self.event.settings.cancel_allow_user_paid_require_approval = True
+ response = self.client.get(
+ '/%s/%s/order/%s/%s/cancel' % (self.orga.slug, self.event.slug, self.order.code, self.order.secret)
+ )
+ assert response.status_code == 200
+ response = self.client.post(
+ '/%s/%s/order/%s/%s/cancel/do' % (self.orga.slug, self.event.slug, self.order.code, self.order.secret), {
+ }, follow=True)
+ self.assertRedirects(response,
+ '/%s/%s/order/%s/%s/' % (self.orga.slug, self.event.slug, self.order.code,
+ self.order.secret),
+ target_status_code=200)
+ self.order.refresh_from_db()
+ assert self.order.status == Order.STATUS_CANCELED
+ with scopes_disabled():
+ assert not self.order.refunds.exists()
+ assert not self.order.cancellation_requests.exists()
+
+ def test_orders_cancel_free_no_request(self):
+ self.order.status = Order.STATUS_PAID
+ self.order.total = Decimal('0.00')
+ self.order.save()
+ with scopes_disabled():
+ self.order.payments.create(provider='testdummy_partialrefund', amount=self.order.total, state=OrderPayment.PAYMENT_STATE_CONFIRMED)
+ self.event.settings.cancel_allow_user_paid = True
+ self.event.settings.cancel_allow_user_paid_keep = Decimal('3.00')
+ self.event.settings.cancel_allow_user_paid_require_approval = True
+ response = self.client.get(
+ '/%s/%s/order/%s/%s/cancel' % (self.orga.slug, self.event.slug, self.order.code, self.order.secret)
+ )
+ assert response.status_code == 200
+ response = self.client.post(
+ '/%s/%s/order/%s/%s/cancel/do' % (self.orga.slug, self.event.slug, self.order.code, self.order.secret), {
+ }, follow=True)
+ self.assertRedirects(response,
+ '/%s/%s/order/%s/%s/' % (self.orga.slug, self.event.slug, self.order.code,
+ self.order.secret),
+ target_status_code=200)
+ self.order.refresh_from_db()
+ assert self.order.status == Order.STATUS_CANCELED
+ with scopes_disabled():
+ assert not self.order.refunds.exists()
+ assert not self.order.cancellation_requests.exists()
+
def test_orders_cancel_paid_fee_autorefund_gift_card_optional(self):
self.order.status = Order.STATUS_PAID
self.order.save()