diff --git a/src/pretix/base/settings.py b/src/pretix/base/settings.py
index 9b7a97997..42c5f48d6 100644
--- a/src/pretix/base/settings.py
+++ b/src/pretix/base/settings.py
@@ -386,7 +386,7 @@ Your {event} team"""))
         'type': LazyI18nString,
         'default': LazyI18nString.from_gettext(ugettext_noop("""Hello,
 
-we did not yet receive a payment for your order for {event}.
+we did not yet receive a full payment for your order for {event}.
 Please keep in mind that we only guarantee your order if we receive
 your payment before {expire_date}.
 
diff --git a/src/pretix/plugins/banktransfer/tasks.py b/src/pretix/plugins/banktransfer/tasks.py
index a96225057..3b0a035f7 100644
--- a/src/pretix/plugins/banktransfer/tasks.py
+++ b/src/pretix/plugins/banktransfer/tasks.py
@@ -2,18 +2,23 @@ import logging
 import re
 from decimal import Decimal
 
+import pytz
 from celery.exceptions import MaxRetriesExceededError
 from django.conf import settings
 from django.db import transaction
 from django.db.models import Q
-from django.utils.translation import ugettext_noop
+from django.utils.formats import date_format
+from django.utils.translation import ugettext, ugettext_noop
 
 from pretix.base.i18n import language
-from pretix.base.models import Event, Order, OrderPayment, Organizer, Quota
+from pretix.base.models import (
+    Event, InvoiceAddress, Order, OrderPayment, Organizer, Quota,
+)
 from pretix.base.services.locking import LockTimeoutException
 from pretix.base.services.mail import SendMailException
 from pretix.base.services.tasks import TransactionAwareTask
 from pretix.celery_app import app
+from pretix.multidomain.urlreverse import build_absolute_uri
 
 from .models import BankImportJob, BankTransaction
 
@@ -88,6 +93,40 @@ def _handle_transaction(trans: BankTransaction, code: str, event: Event=None, or
                 provider='banktransfer',
                 state__in=(OrderPayment.PAYMENT_STATE_CREATED, OrderPayment.PAYMENT_STATE_PENDING),
             ).update(state=OrderPayment.PAYMENT_STATE_CANCELED)
+
+            o = trans.order
+            o.refresh_from_db()
+            if o.pending_sum > Decimal('0.00') and o.status == Order.STATUS_PENDING:
+                print("send mail")
+                with language(o.locale):
+                    tz = pytz.timezone(o.event.settings.get('timezone', settings.TIME_ZONE))
+                    try:
+                        invoice_name = o.invoice_address.name
+                        invoice_company = o.invoice_address.company
+                    except InvoiceAddress.DoesNotExist:
+                        invoice_name = ""
+                        invoice_company = ""
+                    email_template = o.event.settings.mail_text_order_expire_warning
+                    email_context = {
+                        'event': o.event.name,
+                        'url': build_absolute_uri(o.event, 'presale:event.order', kwargs={
+                            'order': o.code,
+                            'secret': o.secret
+                        }),
+                        'expire_date': date_format(o.expires.astimezone(tz), 'SHORT_DATE_FORMAT'),
+                        'invoice_name': invoice_name,
+                        'invoice_company': invoice_company,
+                    }
+                    email_subject = ugettext('Your order received an incomplete payment: %(code)s') % {'code': o.code}
+
+                    try:
+                        o.send_mail(
+                            email_subject, email_template, email_context,
+                            'pretix.event.order.email.expire_warning_sent'
+                        )
+                    except SendMailException:
+                        logger.exception('Reminder email could not be sent')
+
     trans.save()
 
 
diff --git a/src/tests/plugins/banktransfer/test_import.py b/src/tests/plugins/banktransfer/test_import.py
index b945371be..af9662bfa 100644
--- a/src/tests/plugins/banktransfer/test_import.py
+++ b/src/tests/plugins/banktransfer/test_import.py
@@ -3,6 +3,7 @@ from decimal import Decimal
 
 import pytest
 from bs4 import BeautifulSoup
+from django.core import mail as djmail
 from django.core.files.uploadedfile import SimpleUploadedFile
 from django.utils.timezone import now
 
@@ -26,7 +27,7 @@ def env():
     t.members.add(user)
     t.limit_events.add(event)
     o1 = Order.objects.create(
-        code='1Z3AS', event=event,
+        code='1Z3AS', event=event, email='admin@localhost',
         status=Order.STATUS_PENDING,
         datetime=now(), expires=now() + timedelta(days=10),
         total=23
@@ -100,6 +101,7 @@ def orga_job(env):
 
 @pytest.mark.django_db
 def test_mark_paid(env, job):
+    djmail.outbox = []
     process_banktransfers(job, [{
         'payer': 'Karla Kundin',
         'reference': 'Bestellung DUMMY1234S',
@@ -108,10 +110,13 @@ def test_mark_paid(env, job):
     }])
     env[2].refresh_from_db()
     assert env[2].status == Order.STATUS_PAID
+    assert len(djmail.outbox) == 1
+    assert djmail.outbox[0].subject == 'Payment received for your order: 1Z3AS'
 
 
 @pytest.mark.django_db
 def test_underpaid(env, job):
+    djmail.outbox = []
     process_banktransfers(job, [{
         'payer': 'Karla Kundin',
         'reference': 'Bestellung DUMMY1Z3AS',
@@ -125,6 +130,9 @@ def test_underpaid(env, job):
     assert p.state == OrderPayment.PAYMENT_STATE_CONFIRMED
     assert env[2].pending_sum == Decimal('0.50')
 
+    assert len(djmail.outbox) == 1
+    assert djmail.outbox[0].subject == 'Your order received an incomplete payment: 1Z3AS'
+
 
 @pytest.mark.django_db
 def test_in_parts(env, job):