Customer accounts: Add security notices (#5705)

* Customer accounts: Add security notices

* Apply suggestions from code review

src/pretix/base/models/customers.py

@@ -40,6 +40,7 @@ from i18nfield.fields import I18nCharField
 from phonenumber_field.modelfields import PhoneNumberField
 
 from pretix.base.banlist import banned
+from pretix.base.i18n import language
 from pretix.base.models.base import LoggedModel
 from pretix.base.models.fields import MultiStringField
 from pretix.base.models.giftcards import GiftCardTransaction
@@ -164,6 +165,28 @@ class Customer(LoggedModel):
         self.attendee_profiles.all().delete()
         self.invoice_addresses.all().delete()
 
+    def send_security_notice(self, message, email=None):
+        from pretix.base.services.mail import SendMailException, mail
+        from pretix.multidomain.urlreverse import build_absolute_uri
+
+        try:
+            with language(self.locale):
+                mail(
+                    email or self.email,
+                    self.organizer.settings.mail_subject_customer_security_notice,
+                    self.organizer.settings.mail_text_customer_security_notice,
+                    {
+                        **self.get_email_context(),
+                        'message': str(message),
+                        'url': build_absolute_uri(self.organizer, 'presale:organizer.customer.index')
+                    },
+                    customer=self,
+                    organizer=self.organizer,
+                    locale=self.locale
+                )
+        except SendMailException:
+            pass  # Already logged
+
     @scopes_disabled()
     def assign_identifier(self):
         charset = list('ABCDEFGHJKLMNPQRSTUVWXYZ23456789')

src/pretix/base/settings.py

@@ -2948,6 +2948,28 @@ If you did not request a new password, please ignore this email.
 
 Best regards,  
 
+Your {organizer} team"""))  # noqa: W291
+    },
+    'mail_subject_customer_security_notice': {
+        'type': LazyI18nString,
+        'default': LazyI18nString.from_gettext(gettext_noop("Changes to your account at {organizer}")),
+    },
+    'mail_text_customer_security_notice': {
+        'type': LazyI18nString,
+        'default': LazyI18nString.from_gettext(gettext_noop("""Hello {name},
+
+the following change has been made to your account at {organizer}:
+
+{message}
+
+You can review and change your account settings here:
+
+{url}
+
+If this change was not performed by you, please contact us immediately.
+
+Best regards,  
+
 Your {organizer} team"""))  # noqa: W291
     },
     'smtp_use_custom': {

src/pretix/control/forms/organizer.py

@@ -635,6 +635,16 @@ class MailSettingsForm(SettingsForm):
         required=False,
         widget=I18nMarkdownTextarea,
     )
+    mail_subject_customer_security_notice = I18nFormField(
+        label=_("Subject"),
+        required=False,
+        widget=I18nTextInput,
+    )
+    mail_text_customer_security_notice = I18nFormField(
+        label=_("Text"),
+        required=False,
+        widget=I18nMarkdownTextarea,
+    )
 
     base_context = {
         'mail_text_customer_registration': ['customer', 'url'],
@@ -643,6 +653,8 @@ class MailSettingsForm(SettingsForm):
         'mail_subject_customer_email_change': ['customer', 'url'],
         'mail_text_customer_reset': ['customer', 'url'],
         'mail_subject_customer_reset': ['customer', 'url'],
+        'mail_text_customer_security_notice': ['customer', 'url', 'message'],
+        'mail_subject_customer_security_notice': ['customer', 'url', 'message'],
     }
 
     def _get_sample_context(self, base_parameters):
@@ -656,6 +668,9 @@ class MailSettingsForm(SettingsForm):
                 'presale:organizer.customer.activate'
             ) + '?token=' + get_random_string(30)
 
+        if 'message' in base_parameters:
+            placeholders['message'] = _('Your password has been changed.')
+
         if 'customer' in base_parameters:
             placeholders['name'] = pgettext_lazy('person_name_sample', 'John Doe')
             name_scheme = PERSON_NAME_SCHEMES[self.organizer.settings.name_scheme]

src/pretix/control/templates/pretixcontrol/organizers/mail.html

@@ -65,6 +65,9 @@
 
                     {% blocktrans asvar title_reset %}Customer account password reset{% endblocktrans %}
                     {% include "pretixcontrol/event/mail_settings_fragment.html" with pid="reset" title=title_reset items="mail_subject_customer_reset,mail_text_customer_reset" %}
+
+                    {% blocktrans asvar title_security_notice %}Customer account security notification{% endblocktrans %}
+                    {% include "pretixcontrol/event/mail_settings_fragment.html" with pid="security_notice" title=title_security_notice items="mail_subject_customer_security_notice,mail_text_customer_security_notice" %}
                 </div>
             </fieldset>
         </div>

src/pretix/presale/views/customer.py

@@ -286,6 +286,7 @@ class SetPasswordView(FormView):
             self.customer.is_verified = True
             self.customer.save()
             self.customer.log_action('pretix.customer.password.set', {})
+        self.customer.send_security_notice(_("Your password has been changed."))
         messages.success(
             self.request,
             _('Your new password has been set! You can now use it to log in.'),
@@ -541,6 +542,7 @@ class ChangePasswordView(CustomerAccountBaseMixin, FormView):
         customer.set_password(form.cleaned_data['password'])
         customer.save()
         messages.success(self.request, _('Your changes have been saved.'))
+        customer.send_security_notice(_("Your password has been changed."))
         update_customer_session_auth_hash(self.request, customer)
         return HttpResponseRedirect(self.get_success_url())
 
@@ -631,11 +633,15 @@ class ConfirmChangeView(View):
 
         try:
             with transaction.atomic():
+                old_email = customer.email
                 customer.email = data['email']
                 customer.save()
                 customer.log_action('pretix.customer.changed', {
                     'email': data['email']
                 })
+                msg = _('Your email address has been changed from {old_email} to {email}.').format(old_email=old_email, email=customer.email)
+                customer.send_security_notice(msg, email=old_email)
+                customer.send_security_notice(msg, email=customer.email)
         except IntegrityError:
             messages.success(request, _('Your email address has not been updated since the address is already in use '
                                         'for another customer account.'))