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Add a user guide on payments

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Raphael Michel
2017-05-02 18:59:18 +02:00
parent f95b77fd7a
commit 2fcd561ff7
32 changed files with 250 additions and 137 deletions
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7
src/pretix/control/templates/pretixcontrol/help/base.html
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{% extends "pretixcontrol/base.html" %}
{% load i18n %}
{% block content %}
<h1>{% trans "Help center" %}</h1>
{% block inner %}
{% endblock %}
{% endblock %}

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src/pretix/control/templates/pretixcontrol/help/payment/fee_reverse.html
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{% extends "pretixcontrol/help/base.html" %}
{% block title %}Payment fee calculation{% endblock %}
{% block inner %}
<h2>Payment fee calculation</h2>
<p>
If you configure a fee for a payment method, there are two possible ways for us to calculate this. Let's
assume that your payment provider, e.g. PayPal, charges you 5 % fees and you want to charge your users the
same 5 %, such that for a ticket with a list price of 100 € you will get your full 100 €.
</p>
<ul>
<li>
<strong>Method A: Calculate the fee from the subtotal and add it to the bill.</strong> For a ticket price of
100 €, this will lead to the following calculation:
<table class="table helper-width-auto">
<tr>
<td>Ticket price</td>
<td class="text-right">100.00 €</td>
</tr>
<tr>
<td>pretix calculates the fee as 5% of 100 €</td>
<td class="text-right">+ 5.00 €</td>
</tr>
<tr>
<td>Subtotal that will be paid by the customer</td>
<td class="text-right">105.00 €</td>
</tr>
<tr>
<td>PayPal calculates its fee as 5% of 105 €</td>
<td class="text-right">- 5.25 €</td>
</tr>
<tr>
<td>End total that is on your bank account</td>
<td class="text-right"><strong>99.75 €</strong></td>
</tr>
</table>
</li>
<li>
<strong>Method B (default): Calculate the fee from the total value including the fee.</strong> For a ticket
price of 100 €, this will lead to the following calculation:
<table class="table helper-width-auto">
<tr>
<td>Ticket price</td>
<td class="text-right">100.00 €</td>
</tr>
<tr>
<td>pretix calculates the fee as 100/(100 - 5)% of 100 €</td>
<td class="text-right">+ 5.26 €</td>
</tr>
<tr>
<td>Subtotal that will be paid by the customer</td>
<td class="text-right">105.26 €</td>
</tr>
<tr>
<td>PayPal calculates its fee as 5% of 105.26 €</td>
<td class="text-right">- 5.26 €</td>
</tr>
<tr>
<td>End total that is on your bank account</td>
<td class="text-right"><strong>100.00 €</strong></td>
</tr>
</table>
<div class="alert-warning alert">
Due to the various rounding steps performed by us and by the payment provider, the end total on
your bank account might stil vary by one cent.
</div>
</li>
</ul>
{% endblock %}