diff --git a/doc/development/api/import.rst b/doc/development/api/import.rst
new file mode 100644
index 000000000..3eb893118
--- /dev/null
+++ b/doc/development/api/import.rst
@@ -0,0 +1,112 @@
+.. highlight:: python
+   :linenothreshold: 5
+
+.. _`importcol`:
+
+Extending the order import process
+==================================
+
+It's possible through the backend to import orders into pretix, for example from a legacy ticketing system. If your
+plugins defines additional data structures around orders, it might be useful to make it possible to import them as well.
+
+Import process
+--------------
+
+Here's a short description of pretix' import process to show you where the system will need to interact with your plugin.
+You can find more detailed descriptions of the attributes and methods further below.
+
+1. The user uploads a CSV file. The system tries to parse the CSV file and understand its column headers.
+
+2. A preview of the file is shown to the user and the user is asked to assign the various different input parameters to
+   columns of the file or static values. For example, the user either needs to manually select a product or specify a
+   column that contains a product. For this purpose, a select field is rendered for every possible input column,
+   allowing the user to choose between a default/empty value (defined by your ``default_value``/``default_label``)
+   attributes, the columns of the uploaded file, or a static value (defined by your ``static_choices`` method).
+
+3. The user submits its assignment and the system uses the ``resolve`` method of all columns to get the raw value for
+   all columns.
+
+4. The system uses the ``clean`` method of all columns to verify that all input fields are valid and transformed to the
+   correct data type.
+
+5. The system prepares internal model objects (``Order`` etc) and uses the ``assign`` method of all columns to assign
+   these objects with actual values.
+
+6. The system saves all of these model objects to the database in a database transaction. Plugins can create additional
+   objects in this stage through their ``save`` method.
+
+Column registration
+-------------------
+
+The import API does not make a lot of usage from signals, however, it
+does use a signal to get a list of all available import columns. Your plugin
+should listen for this signal and return the subclass of ``pretix.base.orderimport.ImportColumn``
+that we'll provide in this plugin:
+
+.. sourcecode:: python
+
+    from django.dispatch import receiver
+
+    from pretix.base.signals import order_import_columns
+
+
+    @receiver(order_import_columns, dispatch_uid="custom_columns")
+    def register_column(sender, **kwargs):
+        return [
+            EmailColumn(sender),
+        ]
+
+The column class API
+--------------------
+
+.. class:: pretix.base.orderimport.ImportColumn
+
+   The central object of each import extension is the subclass of ``ImportColumn``.
+
+   .. py:attribute:: ImportColumn.event
+
+      The default constructor sets this property to the event we are currently
+      working for.
+
+   .. autoattribute:: identifier
+
+      This is an abstract attribute, you **must** override this!
+
+   .. autoattribute:: verbose_name
+
+      This is an abstract attribute, you **must** override this!
+
+   .. autoattribute:: default_value
+
+   .. autoattribute:: default_label
+
+   .. autoattribute:: initial
+
+   .. automethod:: static_choices
+
+   .. automethod:: resolve
+
+   .. automethod:: clean
+
+   .. automethod:: assign
+
+   .. automethod:: save
+
+Example
+-------
+
+For example, the import column responsible for assigning email addresses looks like this:
+
+.. sourcecode:: python
+
+   class EmailColumn(ImportColumn):
+       identifier = 'email'
+       verbose_name = _('E-mail address')
+
+       def clean(self, value, previous_values):
+           if value:
+               EmailValidator()(value)
+           return value
+
+       def assign(self, value, order, position, invoice_address, **kwargs):
+           order.email = value
diff --git a/doc/development/api/index.rst b/doc/development/api/index.rst
index 08988a00a..bf4d2352b 100644
--- a/doc/development/api/index.rst
+++ b/doc/development/api/index.rst
@@ -15,6 +15,7 @@ Contents:
    placeholder
    invoice
    shredder
+   import
    customview
    auth
    general
diff --git a/src/pretix/base/__init__.py b/src/pretix/base/__init__.py
index d4f6aa056..fc6a8c16a 100644
--- a/src/pretix/base/__init__.py
+++ b/src/pretix/base/__init__.py
@@ -13,7 +13,7 @@ class PretixBaseConfig(AppConfig):
         from . import invoice  # NOQA
         from . import notifications  # NOQA
         from . import email  # NOQA
-        from .services import auth, checkin, export, mail, tickets, cart, orders, invoices, cleanup, update_check, quotas, notifications, vouchers  # NOQA
+        from .services import auth, checkin, export, mail, tickets, cart, orderimport, orders, invoices, cleanup, update_check, quotas, notifications, vouchers  # NOQA
 
         try:
             from .celery_app import app as celery_app  # NOQA
diff --git a/src/pretix/base/models/items.py b/src/pretix/base/models/items.py
index 331392ca2..06eb9aecb 100644
--- a/src/pretix/base/models/items.py
+++ b/src/pretix/base/models/items.py
@@ -1106,17 +1106,25 @@ class Question(LoggedModel):
 
         if self.type == Question.TYPE_CHOICE:
             try:
-                return self.options.get(pk=answer)
+                return self.options.get(Q(pk=answer) | Q(identifier=answer))
             except:
                 raise ValidationError(_('Invalid option selected.'))
         elif self.type == Question.TYPE_CHOICE_MULTIPLE:
-            try:
-                if isinstance(answer, str):
-                    return list(self.options.filter(pk__in=answer.split(",")))
-                else:
-                    return list(self.options.filter(pk__in=answer))
-            except:
+            if isinstance(answer, str):
+                l_ = list(self.options.filter(
+                    Q(pk__in=[a for a in answer.split(",") if a.isdigit()]) |
+                    Q(identifier__in=answer.split(","))
+                ))
+                llen = len(answer.split(','))
+            else:
+                l_ = list(self.options.filter(
+                    Q(pk__in=[a for a in answer if isinstance(a, int) or a.isdigit()]) |
+                    Q(identifier__in=answer)
+                ))
+                llen = len(answer)
+            if len(l_) != llen:
                 raise ValidationError(_('Invalid option selected.'))
+            return l_
         elif self.type == Question.TYPE_BOOLEAN:
             return answer in ('true', 'True', True)
         elif self.type == Question.TYPE_NUMBER:
diff --git a/src/pretix/base/models/orders.py b/src/pretix/base/models/orders.py
index 60f859944..14252e3f7 100644
--- a/src/pretix/base/models/orders.py
+++ b/src/pretix/base/models/orders.py
@@ -2033,7 +2033,7 @@ class InvoiceAddress(models.Model):
     internal_reference = models.TextField(
         verbose_name=_('Internal reference'),
         help_text=_('This reference will be printed on your invoice for your convenience.'),
-        blank=True
+        blank=True,
     )
     beneficiary = models.TextField(
         verbose_name=_('Beneficiary'),
diff --git a/src/pretix/base/orderimport.py b/src/pretix/base/orderimport.py
new file mode 100644
index 000000000..fbe0a5835
--- /dev/null
+++ b/src/pretix/base/orderimport.py
@@ -0,0 +1,612 @@
+import re
+from decimal import Decimal, DecimalException
+
+import pycountry
+from django.conf import settings
+from django.core.exceptions import ValidationError
+from django.core.validators import EmailValidator
+from django.utils import formats
+from django.utils.functional import cached_property
+from django.utils.translation import (
+    gettext as _, gettext_lazy, pgettext, pgettext_lazy,
+)
+from django_countries import countries
+from django_countries.fields import Country
+
+from pretix.base.channels import get_all_sales_channels
+from pretix.base.forms.questions import guess_country
+from pretix.base.models import (
+    ItemVariation, OrderPosition, QuestionAnswer, QuestionOption, Seat,
+)
+from pretix.base.services.pricing import get_price
+from pretix.base.settings import (
+    COUNTRIES_WITH_STATE_IN_ADDRESS, PERSON_NAME_SCHEMES,
+)
+from pretix.base.signals import order_import_columns
+
+
+class ImportColumn:
+    @property
+    def identifier(self):
+        """
+        Unique, internal name of the column.
+        """
+        raise NotImplementedError
+
+    @property
+    def verbose_name(self):
+        """
+        Human-readable description of the column
+        """
+        raise NotImplementedError
+
+    @property
+    def initial(self):
+        """
+        Initial value for the form component
+        """
+        return None
+
+    @property
+    def default_value(self):
+        """
+        Internal default value for the assignment of this column. Defaults to ``empty``. Return ``None`` to disable this
+        option.
+        """
+        return 'empty'
+
+    @property
+    def default_label(self):
+        """
+        Human-readable description of the default assignment of this column, defaults to "Keep empty".
+        """
+        return gettext_lazy('Keep empty')
+
+    def __init__(self, event):
+        self.event = event
+
+    def static_choices(self):
+        """
+        This will be called when rendering the form component and allows you to return a list of values that can be
+        selected by the user statically during import.
+
+        :return: list of 2-tuples of strings
+        """
+        return []
+
+    def resolve(self, settings, record):
+        """
+        This method will be called to get the raw value for this field, usually by either using a static value or
+        inspecting the CSV file for the assigned header. You usually do not need to implement this on your own,
+        the default should be fine.
+        """
+        k = settings.get(self.identifier, self.default_value)
+        if k == self.default_value:
+            return None
+        elif k.startswith('csv:'):
+            return record.get(k[4:], None) or None
+        elif k.startswith('static:'):
+            return k[7:]
+        raise ValidationError(_('Invalid setting for column "{header}".').format(header=self.verbose_name))
+
+    def clean(self, value, previous_values):
+        """
+        Allows you to validate the raw input value for your column. Raise ``ValidationError`` if the value is invalid.
+        You do not need to include the column or row name or value in the error message as it will automatically be
+        included.
+
+        :param value: Contains the raw value of your column as returned by ``resolve``. This can usually be ``None``,
+                      e.g. if the column is empty or does not exist in this row.
+        :param previous_values: Dictionary containing the validated values of all columns that have already been validated.
+        """
+        return value
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        """
+        This will be called to perform the actual import. You are supposed to set attributes on the ``order``, ``position``,
+        or ``invoice_address`` objects based on the input ``value``. This is called *before* the actual database
+        transaction, so these three objects do not yet have a primary key. If you want to create related objects, you
+        need to place them into some sort of internal queue and persist them when ``save`` is called.
+        """
+        pass
+
+    def save(self, order):
+        """
+        This will be called to perform the actual import. This is called inside the actual database transaction and the
+        input object ``order`` has already been saved to the database.
+        """
+        pass
+
+
+class EmailColumn(ImportColumn):
+    identifier = 'email'
+    verbose_name = gettext_lazy('E-mail address')
+
+    def clean(self, value, previous_values):
+        if value:
+            EmailValidator()(value)
+        return value
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        order.email = value
+
+
+class SubeventColumn(ImportColumn):
+    identifier = 'subevent'
+    verbose_name = pgettext_lazy('subevents', 'Date')
+    default_value = None
+
+    @cached_property
+    def subevents(self):
+        return list(self.event.subevents.filter(active=True).order_by('date_from'))
+
+    def static_choices(self):
+        return [
+            (str(p.pk), str(p)) for p in self.subevents
+        ]
+
+    def clean(self, value, previous_values):
+        if not value:
+            raise ValidationError(pgettext("subevent", "You need to select a date."))
+        matches = [
+            p for p in self.subevents
+            if str(p.pk) == value or any(
+                (v and v == value) for v in i18n_flat(p.name)) or p.date_from.isoformat() == value
+        ]
+        if len(matches) == 0:
+            raise ValidationError(pgettext("subevent", "No matching date was found."))
+        if len(matches) > 1:
+            raise ValidationError(pgettext("subevent", "Multiple matching dates were found."))
+        return matches[0]
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        position.subevent = value
+
+
+def i18n_flat(l):
+    if isinstance(l.data, dict):
+        return l.data.values()
+    return [l.data]
+
+
+class ItemColumn(ImportColumn):
+    identifier = 'item'
+    verbose_name = gettext_lazy('Product')
+    default_value = None
+
+    @cached_property
+    def items(self):
+        return list(self.event.items.filter(active=True))
+
+    def static_choices(self):
+        return [
+            (str(p.pk), str(p)) for p in self.items
+        ]
+
+    def clean(self, value, previous_values):
+        matches = [
+            p for p in self.items
+            if str(p.pk) == value or (p.internal_name and p.internal_name == value) or any(
+                (v and v == value) for v in i18n_flat(p.name))
+        ]
+        if len(matches) == 0:
+            raise ValidationError(_("No matching product was found."))
+        if len(matches) > 1:
+            raise ValidationError(_("Multiple matching products were found."))
+        return matches[0]
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        position.item = value
+
+
+class Variation(ImportColumn):
+    identifier = 'variation'
+    verbose_name = gettext_lazy('Product variation')
+
+    @cached_property
+    def items(self):
+        return list(ItemVariation.objects.filter(
+            active=True, item__active=True, item__event=self.event
+        ).select_related('item'))
+
+    def static_choices(self):
+        return [
+            (str(p.pk), '{} – {}'.format(p.item, p.value)) for p in self.items
+        ]
+
+    def clean(self, value, previous_values):
+        if value:
+            matches = [
+                p for p in self.items
+                if str(p.pk) == value or any((v and v == value) for v in i18n_flat(p.value)) and p.item_id == previous_values['item'].pk
+            ]
+            if len(matches) == 0:
+                raise ValidationError(_("No matching variation was found."))
+            if len(matches) > 1:
+                raise ValidationError(_("Multiple matching variations were found."))
+            return matches[0]
+        elif previous_values['item'].variations.exists():
+            raise ValidationError(_("You need to select a variation for this product."))
+        return value
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        position.variation = value
+
+
+class InvoiceAddressCompany(ImportColumn):
+    identifier = 'invoice_address_company'
+
+    @property
+    def verbose_name(self):
+        return _('Invoice address') + ': ' + _('Company')
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        invoice_address.company = value or ''
+        invoice_address.is_business = bool(value)
+
+
+class InvoiceAddressNamePart(ImportColumn):
+    def __init__(self, event, key, label):
+        self.key = key
+        self.label = label
+        super().__init__(event)
+
+    @property
+    def verbose_name(self):
+        return _('Invoice address') + ': ' + str(self.label)
+
+    @property
+    def identifier(self):
+        return 'invoice_address_name_{}'.format(self.key)
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        invoice_address.name_parts[self.key] = value or ''
+
+
+class InvoiceAddressStreet(ImportColumn):
+    identifier = 'invoice_address_street'
+
+    @property
+    def verbose_name(self):
+        return _('Invoice address') + ': ' + _('Address')
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        invoice_address.address = value or ''
+
+
+class InvoiceAddressZip(ImportColumn):
+    identifier = 'invoice_address_zipcode'
+
+    @property
+    def verbose_name(self):
+        return _('Invoice address') + ': ' + _('ZIP code')
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        invoice_address.zipcode = value or ''
+
+
+class InvoiceAddressCity(ImportColumn):
+    identifier = 'invoice_address_city'
+
+    @property
+    def verbose_name(self):
+        return _('Invoice address') + ': ' + _('City')
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        invoice_address.city = value or ''
+
+
+class InvoiceAddressCountry(ImportColumn):
+    identifier = 'invoice_address_country'
+    default_value = None
+
+    @property
+    def initial(self):
+        return 'static:' + str(guess_country(self.event))
+
+    @property
+    def verbose_name(self):
+        return _('Invoice address') + ': ' + _('Country')
+
+    def static_choices(self):
+        return list(countries)
+
+    def clean(self, value, previous_values):
+        if value and not Country(value).numeric:
+            raise ValidationError(_("Please enter a valid country code."))
+        return value
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        invoice_address.country = value
+
+
+class InvoiceAddressState(ImportColumn):
+    identifier = 'invoice_address_state'
+
+    @property
+    def verbose_name(self):
+        return _('Invoice address') + ': ' + _('State')
+
+    def clean(self, value, previous_values):
+        if value:
+            if previous_values.get('invoice_address_country') not in COUNTRIES_WITH_STATE_IN_ADDRESS:
+                raise ValidationError(_("States are not supported for this country."))
+
+            types, form = COUNTRIES_WITH_STATE_IN_ADDRESS[previous_values.get('invoice_address_country')]
+            match = [
+                s for s in pycountry.subdivisions.get(country_code=previous_values.get('invoice_address_country'))
+                if s.type in types and (s.code[3:] == value or s.name == value)
+            ]
+            if len(match) == 0:
+                raise ValidationError(_("Please enter a valid state."))
+            return match[0].code[3:]
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        invoice_address.state = value or ''
+
+
+class InvoiceAddressVATID(ImportColumn):
+    identifier = 'invoice_address_vat_id'
+
+    @property
+    def verbose_name(self):
+        return _('Invoice address') + ': ' + _('VAT ID')
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        invoice_address.vat_id = value or ''
+
+
+class InvoiceAddressReference(ImportColumn):
+    identifier = 'invoice_address_internal_reference'
+
+    @property
+    def verbose_name(self):
+        return _('Invoice address') + ': ' + _('Internal reference')
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        invoice_address.internal_reference = value or ''
+
+
+class AttendeeNamePart(ImportColumn):
+    def __init__(self, event, key, label):
+        self.key = key
+        self.label = label
+        super().__init__(event)
+
+    @property
+    def verbose_name(self):
+        return _('Attendee name') + ': ' + str(self.label)
+
+    @property
+    def identifier(self):
+        return 'attendee_name_{}'.format(self.key)
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        position.attendee_name_parts[self.key] = value or ''
+
+
+class AttendeeEmail(ImportColumn):
+    identifier = 'attendee_email'
+    verbose_name = gettext_lazy('Attendee e-mail address')
+
+    def clean(self, value, previous_values):
+        if value:
+            EmailValidator()(value)
+        return value
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        position.attendee_email = value
+
+
+class Price(ImportColumn):
+    identifier = 'price'
+    verbose_name = gettext_lazy('Price')
+    default_label = gettext_lazy('Calculate from product')
+
+    def clean(self, value, previous_values):
+        if value not in (None, ''):
+            value = formats.sanitize_separators(re.sub(r'[^0-9.,-]', '', value))
+            try:
+                value = Decimal(value)
+            except (DecimalException, TypeError):
+                raise ValidationError(_('You entered an invalid number.'))
+            return value
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        if value is None:
+            p = get_price(position.item, position.variation, position.voucher, subevent=position.subevent,
+                          invoice_address=invoice_address)
+        else:
+            p = get_price(position.item, position.variation, position.voucher, subevent=position.subevent,
+                          invoice_address=invoice_address, custom_price=value, force_custom_price=True)
+        position.price = p.gross
+        position.tax_rule = position.item.tax_rule
+        position.tax_rate = p.rate
+        position.tax_value = p.tax
+
+
+class Secret(ImportColumn):
+    identifier = 'secret'
+    verbose_name = gettext_lazy('Ticket code')
+    default_label = gettext_lazy('Generate automatically')
+
+    def __init__(self, *args):
+        self._cached = set()
+        super().__init__(*args)
+
+    def clean(self, value, previous_values):
+        if value and (value in self._cached or OrderPosition.all.filter(order__event=self.event, secret=value).exists()):
+            raise ValidationError(
+                _('You cannot assign a position secret that already exists.')
+            )
+        self._cached.add(value)
+        return value
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        if value:
+            position.secret = value
+
+
+class Locale(ImportColumn):
+    identifier = 'locale'
+    verbose_name = gettext_lazy('Order locale')
+    default_value = None
+
+    @property
+    def initial(self):
+        return 'static:' + self.event.settings.locale
+
+    def static_choices(self):
+        locale_names = dict(settings.LANGUAGES)
+        return [
+            (a, locale_names[a]) for a in self.event.settings.locales
+        ]
+
+    def clean(self, value, previous_values):
+        if not value:
+            value = self.event.settings.locale
+        if value not in self.event.settings.locales:
+            raise ValidationError(_("Please enter a valid language code."))
+        return value
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        order.locale = value
+
+
+class Saleschannel(ImportColumn):
+    identifier = 'sales_channel'
+    verbose_name = gettext_lazy('Sales channel')
+
+    def static_choices(self):
+        return [
+            (sc.identifier, sc.verbose_name) for sc in get_all_sales_channels().values()
+        ]
+
+    def clean(self, value, previous_values):
+        if not value:
+            value = 'web'
+        if value not in get_all_sales_channels():
+            raise ValidationError(_("Please enter a valid sales channel."))
+        return value
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        order.sales_channel = value
+
+
+class SeatColumn(ImportColumn):
+    identifier = 'seat'
+    verbose_name = gettext_lazy('Seat ID')
+
+    def __init__(self, *args):
+        self._cached = set()
+        super().__init__(*args)
+
+    def clean(self, value, previous_values):
+        if value:
+            try:
+                value = Seat.objects.get(
+                    seat_guid=value,
+                    subevent=previous_values.get('subevent')
+                )
+            except Seat.DoesNotExist:
+                raise ValidationError(_('No matching seat was found.'))
+            if not value.is_available() or value in self._cached:
+                raise ValidationError(
+                    _('The seat you selected has already been taken. Please select a different seat.'))
+            self._cached.add(value)
+        elif previous_values['item'].seat_category_mappings.filter(subevent=previous_values.get('subevent')).exists():
+            raise ValidationError(_('You need to select a specific seat.'))
+        return value
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        position.seat = value
+
+
+class Comment(ImportColumn):
+    identifier = 'comment'
+    verbose_name = gettext_lazy('Comment')
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        order.comment = value or ''
+
+
+class QuestionColumn(ImportColumn):
+    def __init__(self, event, q):
+        self.q = q
+        super().__init__(event)
+
+    @property
+    def verbose_name(self):
+        return _('Question') + ': ' + str(self.q.question)
+
+    @property
+    def identifier(self):
+        return 'question_{}'.format(self.q.pk)
+
+    def clean(self, value, previous_values):
+        if value:
+            return self.q.clean_answer(value)
+
+    def assign(self, value, order, position, invoice_address, **kwargs):
+        if value:
+            if not hasattr(order, '_answers'):
+                order._answers = []
+            if isinstance(value, QuestionOption):
+                a = QuestionAnswer(orderposition=position, question=self.q, answer=str(value))
+                a._options = [value]
+                order._answers.append(a)
+            elif isinstance(value, list):
+                a = QuestionAnswer(orderposition=position, question=self.q, answer=', '.join(str(v) for v in value))
+                a._options = value
+                order._answers.append(a)
+            else:
+                order._answers.append(QuestionAnswer(question=self.q, answer=str(value), orderposition=position))
+
+    def save(self, order):
+        for a in getattr(order, '_answers', []):
+            a.orderposition = a.orderposition  # This is apparently required after save() again
+            a.save()
+            if hasattr(a, '_options'):
+                a.options.add(*a._options)
+
+
+def get_all_columns(event):
+    default = []
+    if event.has_subevents:
+        default.append(SubeventColumn(event))
+    default += [
+        EmailColumn(event),
+        ItemColumn(event),
+        Variation(event),
+        InvoiceAddressCompany(event),
+    ]
+    scheme = PERSON_NAME_SCHEMES.get(event.settings.name_scheme)
+    for n, l, w in scheme['fields']:
+        default.append(InvoiceAddressNamePart(event, n, l))
+    default += [
+        InvoiceAddressStreet(event),
+        InvoiceAddressZip(event),
+        InvoiceAddressCity(event),
+        InvoiceAddressCountry(event),
+        InvoiceAddressState(event),
+        InvoiceAddressVATID(event),
+        InvoiceAddressReference(event),
+    ]
+    for n, l, w in scheme['fields']:
+        default.append(AttendeeNamePart(event, n, l))
+    default += [
+        AttendeeEmail(event),
+        Price(event),
+        Secret(event),
+        Locale(event),
+        Saleschannel(event),
+        SeatColumn(event),
+        Comment(event)
+    ]
+    for q in event.questions.exclude(type='F'):
+        default.append(QuestionColumn(event, q))
+
+    for recv, resp in order_import_columns.send(sender=event):
+        default += resp
+
+    return default
diff --git a/src/pretix/base/services/orderimport.py b/src/pretix/base/services/orderimport.py
new file mode 100644
index 000000000..3d9d91c17
--- /dev/null
+++ b/src/pretix/base/services/orderimport.py
@@ -0,0 +1,173 @@
+import csv
+import io
+from decimal import Decimal
+
+from django.core.exceptions import ValidationError
+from django.db import transaction
+from django.utils.timezone import now
+from django.utils.translation import gettext as _
+
+from pretix.base.i18n import LazyLocaleException, language
+from pretix.base.models import (
+    CachedFile, Event, InvoiceAddress, Order, OrderPayment, OrderPosition,
+    User,
+)
+from pretix.base.orderimport import get_all_columns
+from pretix.base.services.invoices import generate_invoice, invoice_qualified
+from pretix.base.services.tasks import ProfiledEventTask
+from pretix.base.signals import order_paid, order_placed
+from pretix.celery_app import app
+
+
+class DataImportError(LazyLocaleException):
+    def __init__(self, *args):
+        msg = args[0]
+        msgargs = args[1] if len(args) > 1 else None
+        self.args = args
+        if msgargs:
+            msg = _(msg) % msgargs
+        else:
+            msg = _(msg)
+        super().__init__(msg)
+
+
+def parse_csv(file, length=None):
+    data = file.read(length)
+    try:
+        import chardet
+        charset = chardet.detect(data)['encoding']
+    except ImportError:
+        charset = file.charset
+    data = data.decode(charset or 'utf-8')
+    # If the file was modified on a Mac, it only contains \r as line breaks
+    if '\r' in data and '\n' not in data:
+        data = data.replace('\r', '\n')
+
+    dialect = csv.Sniffer().sniff(data.split("\n")[0], delimiters=";,.#:")
+    if dialect is None:
+        return None
+
+    reader = csv.DictReader(io.StringIO(data), dialect=dialect)
+    return reader
+
+
+def setif(record, obj, attr, setting):
+    if setting.startswith('csv:'):
+        setattr(obj, attr, record[setting[4:]] or '')
+
+
+@app.task(base=ProfiledEventTask, throws=(DataImportError,))
+def import_orders(event: Event, fileid: str, settings: dict, locale: str, user) -> None:
+    # TODO: quotacheck?
+    cf = CachedFile.objects.get(id=fileid)
+    user = User.objects.get(pk=user)
+    with language(locale):
+        cols = get_all_columns(event)
+        parsed = parse_csv(cf.file)
+        orders = []
+        order = None
+        data = []
+
+        # Run validation
+        for i, record in enumerate(parsed):
+            values = {}
+            for c in cols:
+                val = c.resolve(settings, record)
+                try:
+                    values[c.identifier] = c.clean(val, values)
+                except ValidationError as e:
+                    raise DataImportError(
+                        _(
+                            'Error while importing value "{value}" for column "{column}" in line "{line}": {message}').format(
+                            value=val if val is not None else '', column=c.verbose_name, line=i + 1, message=e.message
+                        )
+                    )
+            data.append(values)
+
+        # Prepare model objects. Yes, this might consume lots of RAM, but allows us to make the actual SQL transaction
+        # shorter. We'll see what works better in reality…
+        for i, record in enumerate(data):
+            try:
+                if order is None or settings['orders'] == 'many':
+                    order = Order(
+                        event=event,
+                        testmode=settings['testmode'],
+                    )
+                    order.meta_info = {}
+                    order._positions = []
+                    order._address = InvoiceAddress()
+                    order._address.name_parts = {'_scheme': event.settings.name_scheme}
+                    orders.append(order)
+
+                position = OrderPosition()
+                position.attendee_name_parts = {'_scheme': event.settings.name_scheme}
+                position.meta_info = {}
+                order._positions.append(position)
+                position.assign_pseudonymization_id()
+
+                for c in cols:
+                    c.assign(record.get(c.identifier), order, position, order._address)
+
+            except ImportError as e:
+                raise ImportError(
+                    _('Invalid data in row {row}: {message}').format(row=i, message=str(e))
+                )
+
+        # quota check?
+        with event.lock():
+            with transaction.atomic():
+                for o in orders:
+                    o.total = sum([c.price for c in o._positions])  # currently no support for fees
+                    if o.total == Decimal('0.00'):
+                        o.status = Order.STATUS_PAID
+                        o.save()
+                        OrderPayment.objects.create(
+                            local_id=1,
+                            order=o,
+                            amount=Decimal('0.00'),
+                            provider='free',
+                            info='{}',
+                            payment_date=now(),
+                            state=OrderPayment.PAYMENT_STATE_CONFIRMED
+                        )
+                    elif settings['status'] == 'paid':
+                        o.status = Order.STATUS_PAID
+                        o.save()
+                        OrderPayment.objects.create(
+                            local_id=1,
+                            order=o,
+                            amount=o.total,
+                            provider='manual',
+                            info='{}',
+                            payment_date=now(),
+                            state=OrderPayment.PAYMENT_STATE_CONFIRMED
+                        )
+                    else:
+                        o.status = Order.STATUS_PENDING
+                        o.save()
+                    for p in o._positions:
+                        p.order = o
+                        p.save()
+                    o._address.order = o
+                    o._address.save()
+                    for c in cols:
+                        c.save(o)
+                    o.log_action(
+                        'pretix.event.order.placed',
+                        user=user,
+                        data={'source': 'import'}
+                    )
+
+            for o in orders:
+                with language(o.locale):
+                    order_placed.send(event, order=o)
+                    if o.status == Order.STATUS_PAID:
+                        order_paid.send(event, order=o)
+
+                    gen_invoice = invoice_qualified(o) and (
+                        (event.settings.get('invoice_generate') == 'True') or
+                        (event.settings.get('invoice_generate') == 'paid' and o.status == Order.STATUS_PAID)
+                    ) and not o.invoices.last()
+                    if gen_invoice:
+                        generate_invoice(o, trigger_pdf=True)
+    cf.delete()
diff --git a/src/pretix/base/settings.py b/src/pretix/base/settings.py
index 72ad0440e..c024d5e18 100644
--- a/src/pretix/base/settings.py
+++ b/src/pretix/base/settings.py
@@ -683,6 +683,10 @@ Your {event} team"""))
         )),
         'type': LazyI18nString
     },
+    'order_import_settings': {
+        'default': '{}',
+        'type': dict
+    },
     'organizer_info_text': {
         'default': '',
         'type': LazyI18nString
diff --git a/src/pretix/base/signals.py b/src/pretix/base/signals.py
index 6411965c2..3d5bc5155 100644
--- a/src/pretix/base/signals.py
+++ b/src/pretix/base/signals.py
@@ -630,3 +630,14 @@ invoice_line_text = EventPluginSignal(
 This signal is sent out when an invoice is built for an order. You can return additional text that
 should be shown on the invoice for the given ``position``.
 """
+
+order_import_columns = EventPluginSignal(
+    providing_args=[]
+)
+"""
+This signal is sent out if the user performs an import of orders from an external source. You can use this
+to define additional columns that can be read during import. You are expected to return a list of instances of
+``ImportColumn`` subclasses.
+
+As with all event-plugin signals, the ``sender`` keyword argument will contain the event.
+"""
diff --git a/src/pretix/control/forms/orderimport.py b/src/pretix/control/forms/orderimport.py
new file mode 100644
index 000000000..218d41747
--- /dev/null
+++ b/src/pretix/control/forms/orderimport.py
@@ -0,0 +1,53 @@
+from django import forms
+from django.utils.translation import gettext_lazy as _
+
+from pretix.base.services.orderimport import get_all_columns
+
+
+class ProcessForm(forms.Form):
+    orders = forms.ChoiceField(
+        label=_('Import mode'),
+        choices=(
+            ('many', _('Create a separate order for each line')),
+            ('one', _('Create one order with one position per line')),
+        )
+    )
+    status = forms.ChoiceField(
+        label=_('Order status'),
+        choices=(
+            ('paid', _('Create orders as fully paid')),
+            ('pending', _('Create orders as pending and still require payment')),
+        )
+    )
+    testmode = forms.BooleanField(
+        label=_('Create orders as test mode orders'),
+        required=False
+    )
+
+    def __init__(self, *args, **kwargs):
+        headers = kwargs.pop('headers')
+        initital = kwargs.pop('initial', {})
+        self.event = kwargs.pop('event')
+        initital['testmode'] = self.event.testmode
+        kwargs['initial'] = initital
+        super().__init__(*args, **kwargs)
+
+        header_choices = [
+            ('csv:{}'.format(h), _('CSV column: "{name}"').format(name=h)) for h in headers
+        ]
+
+        for c in get_all_columns(self.event):
+            choices = []
+            if c.default_value:
+                choices.append((c.default_value, c.default_label))
+            choices += header_choices
+            for k, v in c.static_choices():
+                choices.append(('static:{}'.format(k), v))
+
+            self.fields[c.identifier] = forms.ChoiceField(
+                label=str(c.verbose_name),
+                choices=choices,
+                widget=forms.Select(
+                    attrs={'data-static': 'true'}
+                )
+            )
diff --git a/src/pretix/control/navigation.py b/src/pretix/control/navigation.py
index a7e4d13df..16f1a645b 100644
--- a/src/pretix/control/navigation.py
+++ b/src/pretix/control/navigation.py
@@ -169,6 +169,57 @@ def get_event_navigation(request: HttpRequest):
         })
 
     if 'can_view_orders' in request.eventpermset:
+        children = [
+            {
+                'label': _('All orders'),
+                'url': reverse('control:event.orders', kwargs={
+                    'event': request.event.slug,
+                    'organizer': request.event.organizer.slug,
+                }),
+                'active': url.url_name in ('event.orders', 'event.order') or "event.order." in url.url_name,
+            },
+            {
+                'label': _('Overview'),
+                'url': reverse('control:event.orders.overview', kwargs={
+                    'event': request.event.slug,
+                    'organizer': request.event.organizer.slug,
+                }),
+                'active': 'event.orders.overview' in url.url_name,
+            },
+            {
+                'label': _('Refunds'),
+                'url': reverse('control:event.orders.refunds', kwargs={
+                    'event': request.event.slug,
+                    'organizer': request.event.organizer.slug,
+                }),
+                'active': 'event.orders.refunds' in url.url_name,
+            },
+            {
+                'label': _('Export'),
+                'url': reverse('control:event.orders.export', kwargs={
+                    'event': request.event.slug,
+                    'organizer': request.event.organizer.slug,
+                }),
+                'active': 'event.orders.export' in url.url_name,
+            },
+            {
+                'label': _('Waiting list'),
+                'url': reverse('control:event.orders.waitinglist', kwargs={
+                    'event': request.event.slug,
+                    'organizer': request.event.organizer.slug,
+                }),
+                'active': 'event.orders.waitinglist' in url.url_name,
+            },
+        ]
+        if 'can_change_orders' in request.eventpermset:
+            children.append({
+                'label': _('Import'),
+                'url': reverse('control:event.orders.import', kwargs={
+                    'event': request.event.slug,
+                    'organizer': request.event.organizer.slug,
+                }),
+                'active': 'event.orders.import' in url.url_name,
+            })
         nav.append({
             'label': _('Orders'),
             'url': reverse('control:event.orders', kwargs={
@@ -177,48 +228,7 @@ def get_event_navigation(request: HttpRequest):
             }),
             'active': False,
             'icon': 'shopping-cart',
-            'children': [
-                {
-                    'label': _('All orders'),
-                    'url': reverse('control:event.orders', kwargs={
-                        'event': request.event.slug,
-                        'organizer': request.event.organizer.slug,
-                    }),
-                    'active': url.url_name in ('event.orders', 'event.order') or "event.order." in url.url_name,
-                },
-                {
-                    'label': _('Overview'),
-                    'url': reverse('control:event.orders.overview', kwargs={
-                        'event': request.event.slug,
-                        'organizer': request.event.organizer.slug,
-                    }),
-                    'active': 'event.orders.overview' in url.url_name,
-                },
-                {
-                    'label': _('Refunds'),
-                    'url': reverse('control:event.orders.refunds', kwargs={
-                        'event': request.event.slug,
-                        'organizer': request.event.organizer.slug,
-                    }),
-                    'active': 'event.orders.refunds' in url.url_name,
-                },
-                {
-                    'label': _('Export'),
-                    'url': reverse('control:event.orders.export', kwargs={
-                        'event': request.event.slug,
-                        'organizer': request.event.organizer.slug,
-                    }),
-                    'active': 'event.orders.export' in url.url_name,
-                },
-                {
-                    'label': _('Waiting list'),
-                    'url': reverse('control:event.orders.waitinglist', kwargs={
-                        'event': request.event.slug,
-                        'organizer': request.event.organizer.slug,
-                    }),
-                    'active': 'event.orders.waitinglist' in url.url_name,
-                },
-            ]
+            'children': children
         })
 
     if 'can_view_vouchers' in request.eventpermset:
diff --git a/src/pretix/control/templates/pretixcontrol/orders/import_process.html b/src/pretix/control/templates/pretixcontrol/orders/import_process.html
new file mode 100644
index 000000000..a6181b23c
--- /dev/null
+++ b/src/pretix/control/templates/pretixcontrol/orders/import_process.html
@@ -0,0 +1,61 @@
+{% extends "pretixcontrol/event/base.html" %}
+{% load i18n %}
+{% load static %}
+{% load getitem %}
+{% load bootstrap3 %}
+{% block title %}{% trans "Import attendees" %}{% endblock %}
+{% block content %}
+    <h1>{% trans "Import attendees" %}</h1>
+    <form action="" method="post" class="form-horizontal" data-asynctask data-asynctask-long>
+        {% csrf_token %}
+        <div class="panel panel-default">
+            <div class="panel-heading">
+                <h3 class="panel-title">{% trans "Data preview" %}</h3>
+            </div>
+            <div class="table-responsive panel-body">
+                <table class="table table-condensed">
+                    <thead>
+                    <tr>
+                        {% for fn in parsed.fieldnames %}
+                            <th>{{ fn }}</th>
+                        {% endfor %}
+                    </tr>
+                    </thead>
+                    <tbody>
+                    {% for r in sample_rows %}
+                        <tr>
+                            {% for fn in parsed.fieldnames %}
+                                <td>{{ r|getitem:fn }}</td>
+                            {% endfor %}
+                        </tr>
+                    {% endfor %}
+                    <tr>
+                        <td class="text-center" colspan="{{ parsed.fieldnames|length }}">
+                            …
+                        </td>
+                    </tr>
+                    </tbody>
+                </table>
+            </div>
+        </div>
+        <div class="panel panel-default">
+            <div class="panel-heading">
+                <h3 class="panel-title">{% trans "Import settings" %}</h3>
+            </div>
+            <div class="panel-body">
+                {% bootstrap_form_errors form %}
+                {% bootstrap_form form layout="horizontal" %}
+                <div class="alert alert-warning">
+                    {% blocktrans trimmed %}
+                        The import will be performed regardless of your quotas, so it will be possible to overbook your event using this option.
+                    {% endblocktrans %}
+                </div>
+            </div>
+        </div>
+        <div class="form-group submit-group">
+            <button type="submit" class="btn btn-primary btn-save">
+                {% trans "Perform import" %}
+            </button>
+        </div>
+    </form>
+{% endblock %}
diff --git a/src/pretix/control/templates/pretixcontrol/orders/import_start.html b/src/pretix/control/templates/pretixcontrol/orders/import_start.html
new file mode 100644
index 000000000..b4ff6f9fd
--- /dev/null
+++ b/src/pretix/control/templates/pretixcontrol/orders/import_start.html
@@ -0,0 +1,31 @@
+{% extends "pretixcontrol/event/base.html" %}
+{% load i18n %}
+{% load static %}
+{% block title %}{% trans "Import attendees" %}{% endblock %}
+{% block content %}
+    <h1>{% trans "Import attendees" %}</h1>
+
+    <div class="panel panel-default">
+        <div class="panel-heading">
+            <h3 class="panel-title">{% trans "Upload a new file" %}</h3>
+        </div>
+        <div class="panel-body">
+            <form action="" method="post" enctype="multipart/form-data" class="form-inline">
+                {% csrf_token %}
+                <p>
+                    {% blocktrans trimmed %}
+                        The uploaded file should be a CSV file with a header row. You will be able to assign the
+                        meanings of the different columns in the next step.
+                    {% endblocktrans %}
+                </p>
+                <div class="form-group">
+                    <label for="file">{% trans "Import file" %}: </label> <input id="file" type="file" name="file"/>
+                </div>
+                <div class="clearfix"></div>
+                <button class="btn btn-primary pull-right flip" type="submit">
+                    <span class="icon icon-upload"></span> {% trans "Start import" %}
+                </button>
+            </form>
+        </div>
+    </div>
+{% endblock %}
diff --git a/src/pretix/control/templatetags/getitem.py b/src/pretix/control/templatetags/getitem.py
new file mode 100644
index 000000000..16c343895
--- /dev/null
+++ b/src/pretix/control/templatetags/getitem.py
@@ -0,0 +1,11 @@
+from django import template
+
+register = template.Library()
+
+
+@register.filter(name='getitem')
+def getitem_filter(value, itemname):
+    if not value:
+        return ''
+
+    return value[itemname]
diff --git a/src/pretix/control/urls.py b/src/pretix/control/urls.py
index 1eea954da..527428001 100644
--- a/src/pretix/control/urls.py
+++ b/src/pretix/control/urls.py
@@ -2,8 +2,8 @@ from django.conf.urls import include, url
 
 from pretix.control.views import (
     auth, checkin, dashboards, event, geo, global_settings, item, main, oauth,
-    orders, organizer, pdf, search, shredder, subevents, typeahead, user,
-    users, vouchers, waitinglist,
+    orderimport, orders, organizer, pdf, search, shredder, subevents,
+    typeahead, user, users, vouchers, waitinglist,
 )
 
 urlpatterns = [
@@ -257,6 +257,8 @@ urlpatterns = [
         url(r'^invoice/(?P<invoice>[^/]+)$', orders.InvoiceDownload.as_view(),
             name='event.invoice.download'),
         url(r'^orders/overview/$', orders.OverView.as_view(), name='event.orders.overview'),
+        url(r'^orders/import/$', orderimport.ImportView.as_view(), name='event.orders.import'),
+        url(r'^orders/import/(?P<file>[^/]+)/$', orderimport.ProcessView.as_view(), name='event.orders.import.process'),
         url(r'^orders/export/$', orders.ExportView.as_view(), name='event.orders.export'),
         url(r'^orders/export/do$', orders.ExportDoView.as_view(), name='event.orders.export.do'),
         url(r'^orders/refunds/$', orders.RefundList.as_view(), name='event.orders.refunds'),
diff --git a/src/pretix/control/views/orderimport.py b/src/pretix/control/views/orderimport.py
new file mode 100644
index 000000000..14ff90346
--- /dev/null
+++ b/src/pretix/control/views/orderimport.py
@@ -0,0 +1,125 @@
+import logging
+from datetime import timedelta
+
+from django.conf import settings
+from django.contrib import messages
+from django.shortcuts import get_object_or_404, redirect
+from django.urls import reverse
+from django.utils.functional import cached_property
+from django.utils.timezone import now
+from django.utils.translation import ugettext_lazy as _
+from django.views.generic import FormView, TemplateView
+
+from pretix.base.models import CachedFile
+from pretix.base.services.orderimport import import_orders, parse_csv
+from pretix.base.views.tasks import AsyncAction
+from pretix.control.forms.orderimport import ProcessForm
+from pretix.control.permissions import EventPermissionRequiredMixin
+
+logger = logging.getLogger(__name__)
+
+
+class ImportView(EventPermissionRequiredMixin, TemplateView):
+    template_name = 'pretixcontrol/orders/import_start.html'
+    permission = 'can_change_orders'
+
+    def post(self, request, *args, **kwargs):
+        if 'file' not in request.FILES:
+            return redirect(reverse('control:event.orders.import', kwargs={
+                'event': request.event.slug,
+                'organizer': request.organizer.slug,
+            }))
+        if not request.FILES['file'].name.endswith('.csv'):
+            messages.error(request, _('Please only upload CSV files.'))
+            return redirect(reverse('control:event.orders.import', kwargs={
+                'event': request.event.slug,
+                'organizer': request.organizer.slug,
+            }))
+        if request.FILES['file'].size > 1024 * 1024 * 10:
+            messages.error(request, _('Please do not upload files larger than 10 MB.'))
+            return redirect(reverse('control:event.orders.import', kwargs={
+                'event': request.event.slug,
+                'organizer': request.organizer.slug,
+            }))
+
+        cf = CachedFile.objects.create(
+            expires=now() + timedelta(days=1),
+            date=now(),
+            filename='import.csv',
+            type='text/csv',
+        )
+        cf.file.save('import.csv', request.FILES['file'])
+        return redirect(reverse('control:event.orders.import.process', kwargs={
+            'event': request.event.slug,
+            'organizer': request.organizer.slug,
+            'file': cf.id
+        }))
+
+
+class ProcessView(EventPermissionRequiredMixin, AsyncAction, FormView):
+    permission = 'can_change_orders'
+    template_name = 'pretixcontrol/orders/import_process.html'
+    form_class = ProcessForm
+    task = import_orders
+    known_errortypes = ['DataImportError']
+
+    def get_form_kwargs(self):
+        k = super().get_form_kwargs()
+        k.update({
+            'event': self.request.event,
+            'initial': self.request.event.settings.order_import_settings,
+            'headers': self.parsed.fieldnames
+        })
+        return k
+
+    def form_valid(self, form):
+        self.request.event.settings.order_import_settings = form.cleaned_data
+        return self.do(
+            self.request.event.pk, self.file.id, form.cleaned_data, self.request.LANGUAGE_CODE,
+            self.request.user.pk
+        )
+
+    @cached_property
+    def file(self):
+        return get_object_or_404(CachedFile, pk=self.kwargs.get("file"), filename="import.csv")
+
+    @cached_property
+    def parsed(self):
+        return parse_csv(self.file.file, 1024 * 1024)
+
+    def get(self, request, *args, **kwargs):
+        if 'async_id' in request.GET and settings.HAS_CELERY:
+            return self.get_result(request)
+        return FormView.get(self, request, *args, **kwargs)
+
+    def get_success_message(self, value):
+        return _('The import was successful.')
+
+    def get_success_url(self, value):
+        return reverse('control:event.orders', kwargs={
+            'event': self.request.event.slug,
+            'organizer': self.request.organizer.slug,
+        })
+
+    def dispatch(self, request, *args, **kwargs):
+        if not self.parsed:
+            messages.error(request, _('We\'ve been unable to parse the uploaded file as a CSV file.'))
+            return redirect(reverse('control:event.orders.import', kwargs={
+                'event': request.event.slug,
+                'organizer': request.organizer.slug,
+            }))
+        return super().dispatch(request, *args, **kwargs)
+
+    def get_error_url(self):
+        return reverse('control:event.orders.import.process', kwargs={
+            'event': self.request.event.slug,
+            'organizer': self.request.organizer.slug,
+            'file': self.file.id
+        })
+
+    def get_context_data(self, **kwargs):
+        ctx = super().get_context_data(**kwargs)
+        ctx['file'] = self.file
+        ctx['parsed'] = self.parsed
+        ctx['sample_rows'] = list(self.parsed)[:3]
+        return ctx
diff --git a/src/pretix/static/pretixcontrol/js/ui/main.js b/src/pretix/static/pretixcontrol/js/ui/main.js
index 7797fccdc..a361ddced 100644
--- a/src/pretix/static/pretixcontrol/js/ui/main.js
+++ b/src/pretix/static/pretixcontrol/js/ui/main.js
@@ -311,7 +311,7 @@ var form_handlers = function (el) {
         dependency.closest('.form-group').find('input[name=' + dependency.attr("name") + ']').on("dp.change", update);
     });
 
-    $("select[name$=state]").each(function () {
+    $("select[name$=state]:not([data-static])").each(function () {
         var dependent = $(this),
             counter = 0,
             dependency = $(this).closest("form").find('select[name$=country]'),
diff --git a/src/tests/base/test_models.py b/src/tests/base/test_models.py
index 4a9360dc6..5b6a3bb3d 100644
--- a/src/tests/base/test_models.py
+++ b/src/tests/base/test_models.py
@@ -2277,7 +2277,9 @@ def test_question_answer_validation_multiple_choice():
         assert q.clean_answer([str(o1.pk), str(o2.pk)]) == [o1, o2]
         assert q.clean_answer([str(o1.pk)]) == [o1]
         assert q.clean_answer([o1.pk]) == [o1]
-        assert q.clean_answer([o1.pk, o3.pk]) == [o1]
-        assert q.clean_answer([o1.pk, o3.pk + 1000]) == [o1]
+        with pytest.raises(ValidationError):
+            assert q.clean_answer([o1.pk, o3.pk]) == [o1]
+        with pytest.raises(ValidationError):
+            assert q.clean_answer([o1.pk, o3.pk + 1000]) == [o1]
         with pytest.raises(ValidationError):
             assert q.clean_answer([o1.pk, 'FOO']) == [o1]
diff --git a/src/tests/base/test_orderimport.py b/src/tests/base/test_orderimport.py
new file mode 100644
index 000000000..3a8facd75
--- /dev/null
+++ b/src/tests/base/test_orderimport.py
@@ -0,0 +1,688 @@
+import csv
+from _decimal import Decimal
+from io import StringIO
+
+import pytest
+from django.core.files.base import ContentFile
+from django.utils.timezone import now
+from django_scopes import scopes_disabled
+from i18nfield.strings import LazyI18nString
+
+from pretix.base.models import (
+    CachedFile, Event, Item, Order, OrderPayment, OrderPosition, Organizer,
+    Question, QuestionAnswer, User,
+)
+from pretix.base.services.orderimport import DataImportError, import_orders
+
+
+@pytest.fixture
+def event():
+    o = Organizer.objects.create(name='Dummy', slug='dummy')
+    event = Event.objects.create(
+        organizer=o, name='Dummy', slug='dummy',
+        date_from=now(), plugins='pretix.plugins.banktransfer,pretix.plugins.paypal'
+    )
+    return event
+
+
+@pytest.fixture
+def item(event):
+    return Item.objects.create(event=event, name="Ticket", default_price=23)
+
+
+@pytest.fixture
+def user():
+    return User.objects.create_user('test@localhost', 'test')
+
+
+def inputfile_factory():
+    d = [
+        {
+            'A': 'Dieter',
+            'B': 'Schneider',
+            'C': 'schneider@example.org',
+            'D': 'Test',
+            'E': 'Foo',
+            'F': '0.00',
+            'G': 'US',
+            'H': 'Texas',
+            'I': 'Foo',
+        },
+        {
+            'A': 'Daniel',
+            'B': 'Wulf',
+            'C': 'daniel@example.org',
+            'D': 'Test',
+            'E': 'Bar',
+            'F': '0.00',
+            'G': 'DE',
+            'H': '',
+            'I': 'Bar',
+        },
+        {
+            'A': 'Anke',
+            'B': 'Müller',
+            'C': '',
+            'D': 'Test',
+            'E': 'Baz',
+            'F': '0.00',
+            'G': 'AU',
+            'H': '',
+            'I': 'Foo,Bar',
+        },
+    ]
+    f = StringIO()
+    w = csv.DictWriter(f, ['A', 'B', 'C', 'D', 'E', 'F', 'G', 'H', "I"], dialect=csv.excel)
+    w.writeheader()
+    w.writerows(d)
+    f.seek(0)
+    c = CachedFile.objects.create(type="text/csv", filename="input.csv")
+    c.file.save("input.csv", ContentFile(f.read()))
+    return c
+
+
+DEFAULT_SETTINGS = {
+    'orders': 'many',
+    'testmode': False,
+    'status': 'paid',
+    'email': 'empty',
+    'variation': 'empty',
+    'invoice_address_company': 'empty',
+    'invoice_address_name_full_name': 'empty',
+    'invoice_address_street': 'empty',
+    'invoice_address_zipcode': 'empty',
+    'invoice_address_city': 'empty',
+    'invoice_address_country': 'static:DE',
+    'invoice_address_state': 'empty',
+    'invoice_address_vat_id': 'empty',
+    'invoice_address_internal_reference': 'empty',
+    'attendee_name_full_name': 'empty',
+    'attendee_email': 'empty',
+    'price': 'empty',
+    'secret': 'empty',
+    'locale': 'static:en',
+    'sales_channel': 'static:web',
+    'comment': 'empty'
+}
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_simple(event, item, user):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    assert event.orders.count() == 3
+    assert OrderPosition.objects.count() == 3
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_as_one_order(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['orders'] = 'one'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    assert event.orders.count() == 1
+    o = event.orders.get()
+    assert o.positions.count() == 3
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_in_test_mode(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['testmode'] = True
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    assert event.orders.last().testmode
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_not_in_test_mode(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['testmode'] = False
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    assert not event.orders.last().testmode
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_pending(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['status'] = 'pending'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    o = event.orders.last()
+    assert o.status == Order.STATUS_PENDING
+    assert o.total == Decimal('23.00')
+    assert not o.payments.exists()
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_paid_generate_invoice(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['status'] = 'paid'
+    event.settings.invoice_generate = 'paid'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    o = event.orders.last()
+    assert o.status == Order.STATUS_PAID
+    assert o.total == Decimal('23.00')
+    p = o.payments.first()
+    assert p.provider == 'manual'
+    assert p.state == OrderPayment.PAYMENT_STATE_CONFIRMED
+    assert o.invoices.count() == 1
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_free(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['price'] = 'csv:F'
+    settings['status'] = 'pending'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    o = event.orders.last()
+    assert o.status == Order.STATUS_PAID
+    assert o.total == Decimal('0.00')
+    p = o.payments.first()
+    assert p.provider == 'free'
+    assert p.state == OrderPayment.PAYMENT_STATE_CONFIRMED
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_email(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['email'] = 'csv:C'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    assert event.orders.filter(email="schneider@example.org").exists()
+    assert event.orders.filter(email="daniel@example.org").exists()
+    assert event.orders.filter(email__isnull=True).count() == 1
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_email_invalid(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['email'] = 'csv:A'
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Dieter" for column "E-mail address" in line "1": Enter a valid email address.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_attendee_email(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['attendee_email'] = 'csv:C'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    assert OrderPosition.objects.filter(attendee_email="schneider@example.org").exists()
+    assert OrderPosition.objects.filter(attendee_email__isnull=True).count() == 1
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_attendee_email_invalid(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['attendee_email'] = 'csv:A'
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Dieter" for column "Attendee e-mail address" in line "1": Enter a valid email address.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_product(user, event, item):
+    i = Item.objects.create(
+        event=event,
+        name=LazyI18nString({'de': 'Foo', 'en': 'Bar'}),
+        internal_name='Baz',
+        default_price=23,
+    )
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'csv:E'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    assert OrderPosition.objects.filter(item=i).count() == 3
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_product_unknown(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'csv:A'
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Dieter" for column "Product" in line "1": No matching product was found.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_product_dupl(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'csv:E'
+    Item.objects.create(
+        event=event,
+        name='Foo',
+        default_price=23,
+    )
+    Item.objects.create(
+        event=event,
+        name='Foo',
+        default_price=23,
+    )
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Foo" for column "Product" in line "1": Multiple matching products were found.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_variation_required(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    item.variations.create(value='Default')
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "" for column "Product variation" in line "1": You need to select a variation for this product.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_variation_invalid(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['variation'] = 'csv:E'
+    item.variations.create(value='Default')
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Foo" for column "Product variation" in line "1": No matching variation was found.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_variation_dynamic(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['variation'] = 'csv:E'
+    v1 = item.variations.create(value='Foo')
+    v2 = item.variations.create(value=LazyI18nString({'en': 'Bar'}))
+    v3 = item.variations.create(value='Baz')
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    ).get()
+    assert OrderPosition.objects.filter(variation=v1).count() == 1
+    assert OrderPosition.objects.filter(variation=v2).count() == 1
+    assert OrderPosition.objects.filter(variation=v3).count() == 1
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_company(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['email'] = 'csv:C'
+    settings['invoice_address_company'] = 'csv:C'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    ).get()
+    assert event.orders.get(email='schneider@example.org').invoice_address.company == 'schneider@example.org'
+    assert event.orders.get(email='schneider@example.org').invoice_address.is_business
+    assert event.orders.get(email__isnull=True).invoice_address.company == ''
+    assert not event.orders.get(email__isnull=True).invoice_address.is_business
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_name_parts(user, event, item):
+    event.settings.name_scheme = 'given_family'
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['email'] = 'csv:C'
+    settings['invoice_address_name_given_name'] = 'csv:A'
+    settings['invoice_address_name_family_name'] = 'csv:B'
+    settings['attendee_name_given_name'] = 'csv:A'
+    settings['attendee_name_family_name'] = 'csv:B'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    ).get()
+    o = event.orders.get(email='schneider@example.org')
+    assert o.invoice_address.name_parts == {
+        '_scheme': 'given_family',
+        'given_name': 'Dieter',
+        'family_name': 'Schneider'
+    }
+    assert o.invoice_address.name_cached == 'Dieter Schneider'
+    assert o.positions.first().attendee_name_parts == {
+        '_scheme': 'given_family',
+        'given_name': 'Dieter',
+        'family_name': 'Schneider'
+    }
+    assert o.positions.first().attendee_name_cached == 'Dieter Schneider'
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_country(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['invoice_address_country'] = 'csv:G'
+    settings['email'] = 'csv:C'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    assert str(event.orders.get(email='schneider@example.org').invoice_address.country) == 'US'
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_country_invalid(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['invoice_address_country'] = 'csv:A'
+    settings['email'] = 'csv:C'
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Dieter" for column "Invoice address: Country" in line "1": Please enter a valid country code.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_state(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['invoice_address_country'] = 'csv:G'
+    settings['invoice_address_state'] = 'csv:H'
+    settings['email'] = 'csv:C'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    )
+    assert str(event.orders.get(email='schneider@example.org').invoice_address.country) == 'US'
+    assert str(event.orders.get(email='schneider@example.org').invoice_address.state) == 'TX'
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_state_invalid(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['invoice_address_country'] = 'static:AU'
+    settings['invoice_address_state'] = 'csv:H'
+    settings['email'] = 'csv:C'
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Texas" for column "Invoice address: State" in line "1": Please enter a valid state.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_saleschannel_invalid(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['sales_channel'] = 'csv:A'
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Dieter" for column "Sales channel" in line "1": Please enter a valid sales channel.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_locale_invalid(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['locale'] = 'static:de'  # not enabled on this event
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "de" for column "Order locale" in line "1": Please enter a valid language code.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_price_invalid(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['price'] = 'csv:A'
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Dieter" for column "Price" in line "1": You ' \
+           'entered an invalid number.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_secret(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['secret'] = 'csv:A'
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    ).get()
+    assert OrderPosition.objects.filter(secret="Dieter").count() == 1
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_secret_dupl(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['secret'] = 'csv:D'
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Test" for column "Ticket code" in line "2": You cannot assign a position ' \
+           'secret that already exists.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_seat_required(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+
+    event.seat_category_mappings.create(
+        layout_category='Stalls', product=item
+    )
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "" for column "Seat ID" in line "1": You need to select ' \
+           'a specific seat.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_seat_blocked(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['seat'] = 'csv:D'
+
+    event.seat_category_mappings.create(
+        layout_category='Stalls', product=item
+    )
+    event.seats.create(name="Test", product=item, seat_guid="Test", blocked=True)
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Test" for column "Seat ID" in line "1": The seat you selected has already ' \
+           'been taken. Please select a different seat.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_seat_dbl(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['seat'] = 'csv:D'
+
+    event.seat_category_mappings.create(
+        layout_category='Stalls', product=item
+    )
+    event.seats.create(name="Test", product=item, seat_guid="Test")
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Test" for column "Seat ID" in line "2": The seat you selected has already ' \
+           'been taken. Please select a different seat.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_seat(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['seat'] = 'csv:E'
+
+    event.seat_category_mappings.create(
+        layout_category='Stalls', product=item
+    )
+    s1 = event.seats.create(name="Foo", product=item, seat_guid="Foo")
+    s2 = event.seats.create(name="Bar", product=item, seat_guid="Bar")
+    s3 = event.seats.create(name="Baz", product=item, seat_guid="Baz")
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    ).get()
+    assert not s1.is_available()
+    assert not s2.is_available()
+    assert not s3.is_available()
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_subevent_invalid(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    event.has_subevents = True
+    event.save()
+    event.subevents.create(name='Foo', date_from=now(), active=True)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['subevent'] = 'csv:E'
+
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Bar" for column "Date" in line "2": No matching date was found.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_subevent_required(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    event.has_subevents = True
+    event.save()
+    settings['item'] = 'static:{}'.format(item.pk)
+
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "" for column "Date" in line "1": You need to select a date.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_subevent(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    event.has_subevents = True
+    event.save()
+    s = event.subevents.create(name='Test', date_from=now(), active=True)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['subevent'] = 'csv:D'
+
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    ).get()
+    assert OrderPosition.objects.filter(subevent=s).count() == 3
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_question_validate(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    q = event.questions.create(question='Foo', type=Question.TYPE_NUMBER)
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['question_{}'.format(q.pk)] = 'csv:D'
+
+    with pytest.raises(DataImportError) as excinfo:
+        import_orders.apply(
+            args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+        ).get()
+    assert 'Error while importing value "Test" for column "Question: Foo" in line "1": Invalid number input.' in str(excinfo.value)
+
+
+@pytest.mark.django_db
+@scopes_disabled()
+def test_import_question_valid(user, event, item):
+    settings = dict(DEFAULT_SETTINGS)
+    q = event.questions.create(question='Foo', type=Question.TYPE_CHOICE_MULTIPLE)
+    o1 = q.options.create(answer='Foo', identifier='Foo')
+    o2 = q.options.create(answer='Bar', identifier='Bar')
+    settings['item'] = 'static:{}'.format(item.pk)
+    settings['attendee_email'] = 'csv:C'
+    settings['question_{}'.format(q.pk)] = 'csv:I'
+
+    import_orders.apply(
+        args=(event.pk, inputfile_factory().id, settings, 'en', user.pk)
+    ).get()
+    assert QuestionAnswer.objects.filter(question=q).count() == 3
+    a1 = OrderPosition.objects.get(attendee_email='schneider@example.org').answers.first()
+    assert a1.question == q
+    assert list(a1.options.all()) == [o1]
+    a3 = OrderPosition.objects.get(attendee_email__isnull=True).answers.first()
+    assert a3.question == q
+    assert set(a3.options.all()) == {o1, o2}
+
+# TODO: validate question
diff --git a/src/tests/control/test_orderimport.py b/src/tests/control/test_orderimport.py
new file mode 100644
index 000000000..369063514
--- /dev/null
+++ b/src/tests/control/test_orderimport.py
@@ -0,0 +1,46 @@
+import pytest
+from bs4 import BeautifulSoup
+from django.core.files.uploadedfile import SimpleUploadedFile
+from django.utils.timezone import now
+
+from pretix.base.models import Event, Organizer, Team, User
+
+
+@pytest.fixture
+def env():
+    o = Organizer.objects.create(name='Dummy', slug='dummy')
+    event = Event.objects.create(
+        organizer=o, name='Dummy', slug='dummy',
+        date_from=now(), plugins='pretix.plugins.banktransfer,pretix.plugins.paypal'
+    )
+    user = User.objects.create_user('dummy@dummy.dummy', 'dummy')
+    t = Team.objects.create(organizer=event.organizer, can_view_orders=True, can_change_orders=True)
+    t.members.add(user)
+    t.limit_events.add(event)
+    return event, user
+
+
+@pytest.mark.django_db
+def test_import_csv_file(client, env):
+    client.login(email='dummy@dummy.dummy', password='dummy')
+    r = client.get('/control/event/dummy/dummy/orders/import/')
+    assert r.status_code == 200
+
+    file = SimpleUploadedFile('file.csv', """First name,Last name,Email
+Dieter,Schneider,schneider@example.org
+Daniel,Wulf,daniel@example.org
+Daniel,Wulf,daniel@example.org
+Anke,Müller,anke@example.net
+
+""".encode("utf-8"), content_type="text/csv")
+
+    r = client.post('/control/event/dummy/dummy/orders/import/', {
+        'file': file
+    }, follow=True)
+    doc = BeautifulSoup(r.content, "lxml")
+    assert doc.select("select[name=orders]")
+    assert doc.select("select[name=status]")
+    assert doc.select("select[name=attendee_email]")
+    assert b"Dieter" in r.content
+    assert b"daniel@example.org" in r.content
+    assert b"Anke" not in r.content
diff --git a/src/tests/control/test_permissions.py b/src/tests/control/test_permissions.py
index aa32abd76..f2e11f82d 100644
--- a/src/tests/control/test_permissions.py
+++ b/src/tests/control/test_permissions.py
@@ -115,6 +115,7 @@ event_urls = [
     "orders/ABC/delete",
     "orders/ABC/",
     "orders/",
+    "orders/import/",
     "checkinlists/",
     "checkinlists/1/",
     "checkinlists/1/change",
@@ -280,6 +281,8 @@ event_permission_urls = [
     ("can_change_orders", "orders/FOO/delete", 302),
     ("can_change_orders", "orders/FOO/comment", 405),
     ("can_change_orders", "orders/FOO/locale", 200),
+    ("can_change_orders", "orders/import/", 200),
+    ("can_change_orders", "orders/import/0ab7b081-92d3-4480-82de-2f8b056fd32f/", 404),
     ("can_view_orders", "orders/FOO/answer/5/", 404),
     ("can_change_vouchers", "vouchers/add", 200),
     ("can_change_orders", "requiredactions/", 200),